Livia Elvanagelista
Meopham,Kent
Summary
I am a dynamic and adaptable professional with a strong work ethic and exceptional customer service skills. I demonstrate proficiency in problem solving, teamwork, and effective communication, both verbal and written. I am skilled in multitasking, organisation, and maintaining a positive attitude under pressure. I am committed to leveraging sales persuasion skills to achieve career growth in customer focused environments. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work history
Barista
Starbucks
Bexleyheath, BEX
2025.04 - 2026.03
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Memorized or referenced readily accessible information to relay to customers.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
- Built strong relationships with regulars and new customers by providing friendly, personalized service.
- Collaborated with team members to ensure a positive customer experience from start to finish.
- Used knowledge of coffee beans and brewing methods to recommend drinks to customers.
- Prepared and served a variety of coffee drinks, teas, and other beverages.
Team Member
Bath & Body Works
2024.06 - 2025.02
- Arrived on time for shifts and adhered to company dress code guidelines.
- Performed opening and closing duties, including store cleaning and restocking.
- Greeted customers and answered questions regarding products and promotions.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
- Provided excellent customer service through solving problems and answering questions.
Waitress/Food runner
The GEORGE
2022.11 - 2023.07
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Prepared tables for guests by setting out linens and silverware.
- Obtained food and drink orders using standard order pad or memorization.
- Carried dirty plates and silverware to kitchen, expediting dishwashing process.
Education
GCSES - English Literature, English Language, Mathematics, History, Health & Social care BTEC
Meopham School
Meopham, Kent 9 2017 - 5 2024
A-Levels - Criminology, Business Single, Business Double
Meopham School
Meopham, Kent 9 2017 - 5 2024
Skills
- Problem-solving
- Teamwork
- Strong work ethic
- Flexibility
- Adaptability
- Exceptional customer service
- Time management
- Verbal and written communication
- Positive and professional
- Friendly and outgoing
- Multitasking and organization
- Sales persuasion
- Barista equipment maintenance
- Cash register proficiency
- Positive attitude under pressure
- Efficient work pace
- Adaptive communication style
- Timely and punctual
LANGUAGES
Albanian
Intermediate
Italian
Intermediate
English
Intermediate
German
Beginner
REFERENCES
References available upon request
Timeline
Barista
Starbucks
2025.04 - 2026.03
Team Member
Bath & Body Works
2024.06 - 2025.02
Waitress/Food runner
The GEORGE
2022.11 - 2023.07
GCSES - English Literature, English Language, Mathematics, History, Health & Social care BTEC
Meopham School
9 2017 - 5 2024
A-Levels - Criminology, Business Single, Business Double
Meopham School
9 2017 - 5 2024