Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lola Johnstone

Coventry

Summary

A highly driven individual with a strong background in the service industry, known for a diligent sense of time management and conscientious work completion. Demonstrates a commitment to roles and the ability to balance responsibilities efficiently, even within busy schedules. Utilises an adaptive communication style to enhance interactions and achieve objectives. Positive and reliable, with a knack for multi-tasking in fast-paced environments. Skilled in communication and problem-solving, ensuring smooth and pleasant interactions.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Barista

COSTA COFFEE
07.2022 - 06.2025
  • Delivering high standard of customer service in accordance with company standard
  • Performed cash handling duties accurately to maintain financial integrity.
  • Demonstrating product knowledge and promoting drinks to customers
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.

Ticket Sales Assistant

Godiva Festival
01.2021 - 01.2022
  • Aided in event set up, ensuring smooth proceedings on day of event.
  • Kept updated knowledge of festival layout and provided guidance to attendees accordingly.
  • Collaborated with security staff for secured environment at events.
  • Checked tickets at entrance points, enforcing strict adherence to event regulations.
  • Resolved technical issues promptly with electronic ticket machines improving operational uptime.

Education

BA - History of Art

University of Warwick
09.2023 - 06.2026

A-Levels - History, Psychology, English Literature

Ernesford Grange Community Academy
Coventry
09.2021 - 06.2023

Skills

  • Efficient work pace
  • Team player
  • Multidisciplinary teamwork
  • Detail Orientated
  • Quick learner

Timeline

BA - History of Art

University of Warwick
09.2023 - 06.2026

Barista

COSTA COFFEE
07.2022 - 06.2025

A-Levels - History, Psychology, English Literature

Ernesford Grange Community Academy
09.2021 - 06.2023

Ticket Sales Assistant

Godiva Festival
01.2021 - 01.2022
Lola Johnstone