OCEAN BROWN

• Collecting dogs from clients houses, ensuring dogs have collars on with suitable identification tags and taking them on designated walking routes.
• Ensure that dogs are well hydrated at all times and given treats to maintain their focus.
• Building strong relationships with pets through positive reinforcement and consistent exercise.
• Carry out basic grooming tasks after walks, ensuring clean return of pets to homes.
• Provide quality dog walking services for client satisfaction.
• Keep detailed records of each walk to provide feedback to owners. Upload photos from the walk to client app.
• Enhanced customer loyalty through reliable and professional dog walking services.

• Operating the till and taking cash
• Serving customers from behind the bar, offering advice on drinks
• Responsible for keeping the bar clean and tidy, collecting empty plates and glasses
• Preparing the bar for service, restocking wines, spirits and glasses
• Providing a professional and friendly service to all customers
• Delivering drinks to customers at tables
• Occasionally working at weddings and private parties
• Dealing with guest complaints in a friendly, efficient manner
• Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy
• Dealing with difficult customers in a professional manner

• Taking bookings for children's birthday parties
• Managing the diary
• Ensuring the number of children to staff ratio is met at all times
• Stock take and stock order for the cafeteria
• Prepare and serve food
• Handling monies on a daily basis, taking and processing orders in the till
• Hosting children's parties
• Cleaning and closing down premises at the end of the day

I worked in Primark, as a Christmas temp for 2 months. During this time my key responsibilities were:

• Operate tills, take payments and use the PDQ card machine
• Replenishment stock
• Stock on the shop floor
• Deal with any customer queries
• Repackaging
• Keep the shop looking presentable

I did work experience in year 10 through my school for 1 week, my main duties were:

• Meeting and greeting clients
• Reception duties
• Booking appointments in the diary
• Washing client's hair
• Supplying clients with tea and coffee
• Cleaning the shop floor

I did my work experience at Martin & Co Estate Agents for 1 week. This led to a part time job working weekends.

• Duties included general office admin such as filing and photocopying, making up files for rental properties, sending emails to potential tenants and accompanying rental viewings
• Being aware of client confidentiality as I was handling customer ID and personal data