Oana Cozlac
London,United Kingdom
Summary
Reliable and results-driven professional skilled in client management, process coordination, and delivering outcomes efficiently. Strong communicator and team-player with excellent organisation and problem-solving skills.
Adaptable, fair-minded, and detail-oriented, thriving in fast-paced environments.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Lettings Consultant
Dexters, Fitzrovia & Covent Garden
London
04.2025 - Current
- Managed 40 to 100 active applicants seasonally, qualifying enquiries and booking viewings.
- Secured first deal within two weeks of employment, showcasing immediate effectiveness.
- Delivered persuasive property pitches and follow-ups, boosting viewing numbers.
- Guided applicants through offer processes and referencing checks with professionalism.
- Coordinated viewings and maintained accurate CRM records.
Sourcing and Lettings Consultant
Let Connect
London
06.2023 - 04.2025
- Offered clients access to a variety of properties including off-market deals and provided personalised attention, ensuring a good tenant-property match.
- Coordinated and conducted over 400 property viewings, achieving a success rate of 70% in securing lettings for clients.
- Successfully negotiated rental terms, securing favourable deals for both the clients and landlords.
- Accomplished strong rapport with landlords through excellent communication skills.
- Collaborated with other estate agencies, increasing business opportunities.
Recruitment Executive
The Doyle Collection
London
06.2022 - 06.2023
- Conducted comprehensive candidate screenings, ensuring exceptional match for job requirements.
- Attracted and engaged with top talent using different recruitment platforms including LinkedIn, social media, and online job boards.
- Led interview process to ensure fair and effective selection of candidates.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Crafted offer letters, contracts and new starter paperwork in preparation for hirees.
Hostess
Caprice Holdings
London
09.2021 - 06.2022
- Created positive first impressions by greeting incoming guests warmly and knowledgeably.
- Handled more than 300 confirmation calls for upcoming reservations.
- Optimised reservation and seating processes for seamless restaurant operations.
- Ensured high-quality customer service to encourage repeat visits.
Education
Bachelor of Science - Forensic Investigations
Coventry University
Coventry 09.2017 - 11.2021
NVQ Level 3 - Philology
Elena Ghiba-Birta National College
Arad 09.2013 - 06.2017
Skills
- Client relationship management
- Communication and interpersonal skills
- Multilingual proficiency
- Adaptability and reliability
- Team collaboration
- Problem-solving and decision-making
- Quick learning and systems management
Timeline
Lettings Consultant
Dexters, Fitzrovia & Covent Garden
04.2025 - Current
Sourcing and Lettings Consultant
Let Connect
06.2023 - 04.2025
Recruitment Executive
The Doyle Collection
06.2022 - 06.2023
Hostess
Caprice Holdings
09.2021 - 06.2022
Bachelor of Science - Forensic Investigations
Coventry University
09.2017 - 11.2021
NVQ Level 3 - Philology
Elena Ghiba-Birta National College
09.2013 - 06.2017