Noah Cooper Bennett
Milton Keynes
Summary
In my previous position as a Lifeguard, I have had to understand how to deal with customer complaints and resolve issues. I am highly motivated, enjoy team-based tasks and can work well under pressure. In addition, I am reliable and hard working and always go above and beyond to ensure customer satisfaction. I believe these qualities will make an excellent contribution to a team.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Lifeguard
Wolverton pool
Milton Keyenes, Buckingnamshire
2022.10 - 2023.04
- Ensured safety protocols as lifeguard, fostering a secure environment for patrons.
- Managed diverse customer service situations with calmness, reasoning, and empathy to foster positive client relationships.
- Executed emergency response protocols to ensure effective first aid and CPR delivery.
- Executed daily cleaning maintenance tasks to ensure optimal pool conditions and uphold hygiene standards.
- Conducted comprehensive risk assessments to proactively identify and mitigate hazards.
- Ensured maintenance of a safe swimming environment through diligent risk management and effective team collaboration.
- Ensured operational continuity by covering extra shifts during staff absences.
- Executed rapid response techniques to successfully rescue distressed child using torpedo buoy.
- Reported incident to management to ensure immediate attention and resolution.
- Completed all required incident documentation, ensuring accuracy and accountability.
Lifeguard / Kids Coach
David Lloyds Pool
milton keyenes, Buckingnamshire
2023.04 - 2025.05
- -Worked as a lifeguard at David Lloyds for over a year, developing strong customer service skills.
- -Handled high-pressure situations such as club closures and customer complaints about spa access, maintaining calm and resolving issues effectively.
- -Completed work experience in multiple departments including front of house, kids coaching, and bar, gaining adaptability and a broad skill set.
- -Coached children in the Kids Club on activities such as skating, basketball, dodgeball, and Zumba.
- -Addressed safety concerns with lane swimmers by politely guiding them on correct swimming directions.
- -Collaborated effectively with team members using strong communication skills.
- -Operated and assisted with a disabled pool hoist, moved lane ropes, and managed pool openings and closures.
Warehouse Operative
Royal Mail
milton keyenes, Buckinghamshire
2025.12 - 2025.12
- Operated material handling equipment to efficiently transport goods within warehouse environment.
- Assisted in sorting and packing parcels to ensure timely dispatch to customers.
- Maintained cleanliness and organisation of work areas to uphold safety standards.
Education
GCSEs - Maths, English Literature, Business Studies, English Language, History, Religious Studies
Oakgrove
Milton Keyenes 2018.01 - 2023.04
Business Management BA
University of Northampton
Milton Keyenes09.2025
A-Levels - Math, Media Studies, Business
Oakgrove
Milton Keyenes09.2023
Skills
- Perseverant and Committed: Set and achieved personal goals, such as completing a 10k charity run despite initial struggles, progressing to half marathons and challenging running events
- Quick Learner: Gained new skills such as map reading and navigation during DofE expeditions; applied them effectively to support team success
- Strong Team Player: Collaborated successfully with peers during DofE expeditions, contributing to team morale and efficient navigation
- Calm Under Pressure: Volunteered at Parkrun events weekly for six months, ensuring smooth operations; trained in lifeguarding and first aid to handle emergency situations
- Highly Motivated: Committed to regular training for DofE physical section; progressed from struggling with running to completing Tough Mudder 10k and half marathon distances
- Responsible and Reliable: Consistently demonstrated integrity and dedication through academic and extracurricular commitments
- Positive Attitude: Maintained motivation and enthusiasm during demanding work experience tasks, including prolonged cleaning in hot weather
- Effective Communicator: Addressed health concerns during a DofE expedition by clearly communicating with the team and coordinating adjustments to ensure everyone’s wellbeing
Certification
- -NPLQ at Middleton Pool on 2 July 2023
- -First aid and CPR training July 2023
- -Bronze (2021) and silver DofE award (2022), Working toward Gold DofE with expedition complete.
- -First aid and CPR updates monthly since July 2023
- -Swimming lessons- achieving multiple ASA certificates for swimming proficiency and distance awards.
References
Available upon request
Other Experience
- I am a keen runner. As part of my Duke of Edinburgh Award I volunteered in a variety of Park Run roles including marshalling, timekeeping, time checking, and token scanner.
- I also enjoy cross-country running. I regularly take part in a series of 10K cross country runs called Brutal runs where I run through lakes and tough mud every month.