Nivin Pullani Peethambaran

Results-driven operations professional with an MSc in International Business Management and hands-on experience across multiple Amazon UK Fulfilment Centres. Experienced in promoting a safety-first culture, maintaining high quality standards, conducting quality audits, training and supporting associates, and driving continuous improvement in fast-paced operational environments. Recognised for demonstrating ownership, strong problem-solving skills, and a collaborative approach while supporting Process Assistants and Area Managers to achieve operational goals. Passionate about developing as a leader and contributing to Amazon's operational excellence through a customer-focused and safety-first approach.

• Recognised by Area Managers for consistently delivering high quality standards and strong operational performance.
• Conduct quality audits on over 250 customer returns per shift while maintaining compliance with Amazon quality standards.
• Trusted to train and support new associates, helping them understand Standard Operating Procedures and safe working practices.
• Supported Process Assistants by resolving operational issues and escalating barriers to maintain workflow efficiency.
• Demonstrated flexibility by supporting multiple operational areas to meet changing business demands.
• Proactively identified operational and safety risks and escalated concerns to leadership to minimise operational disruption.Top Performer Status: Regularly recognized by Area Managers for maintaining elite productivity and quality metrics within the Customer Returns department.
• Trusted by Process Assistants and Area Managers to support quality auditing, associate training and operational activities through consistent high performance.
• Talent Development: Successfully trained new hires, helping the site maintain high safety and quality standards during critical operational windows.

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