Nikita Richardson
Hull,Easy yorkshire
Summary
Experienced in customer service within fast-paced environments, focusing on food court operations. Reliable in maintaining cleanliness, preparing food, and assisting customers efficiently. Skilled in teamwork, communication, and following hygiene protocols to ensure positive dining experience.
Offering strong customer service skills and positive attitude. Knowledgeable about maintaining cleanliness, assisting customers, and handling transactions. Ready to use and develop communication, teamwork, and problem-solving skills in any type of role.
Friendly and adaptable, bringing excellent customer service skills and ability to work well in fast-paced environments. Proficient in cash handling and maintaining cleanliness, ensuring pleasant dining experience for all customers. Aiming to contribute positively and efficiently in any given role.
Friendly and motivated individual well-suited for role as Food Court Assistant. Demonstrates strong customer service and communication skills, paired with knack for multitasking. Aims to contribute to positive dining experience and efficient service environment.
Energetic Food Court Assistant with knack for enhancing customer experiences. Boosted sales through innovative promotions and maintained spotless, organised workspace, ensuring high customer satisfaction. Known for teamwork and quick problem-solving in fast-paced environments.
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Experienced cleaning Team Member bringing up to 8 years in total of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hard-working individual with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Passionate and dedicated with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
13
13
years of professional experience
Work history
Stall and ride attendant
Peter carter
Hull
2025.10 - Current
- Trained new team members effectively by imparting knowledge on safety procedures and customer interaction
- Assured smooth operation of assigned ride, contributing positively towards overall running.
- Trained new team members effectively by imparting knowledge on safety procedures and customer interaction techniques.
- Facilitated efficient loading and unloading of rides, minimising waiting times for guests.
- Upheld highest standards of cleanliness around assigned ride area enhancing visitor's comfort and satisfaction.
- Ensured safety of all park guests by operating rides according to established procedures.
- Maintained clean and tidy ride areas for enhanced guest experience.
- Assisted passengers with accessibility needs, ensuring positive park experience.
- Handled customer queries efficiently, leading to high satisfaction levels.
- Provided informative ride instructions to ensure passenger understanding and compliance.
- Followed strict health and safety guidelines meticulously safeguarding park visitors from potential hazards.
- Exhibited friendly and professional demeanour at all times improving overall guest rapport.
- Worked flexibly across different shifts including nights and weekends meeting operational requirements successfully.
- Checked customers met height and weight limitations to reduce risk.
- Supervised children to monitor compliance with ride rules.
- Greeted customers with enthusiasm for positive ride experiences.
- Helped customers to mount and exit rides safely.
- Cleaned carriages between rides to maintain good hygiene standards.
- Advised customers on expected ride wait times and managed orderly queues.
- Loaded and unloaded passengers to promote smooth flow of walk in traffic.
- Pressed start and end buttons and speed controls to regulate ride.
- Responded to urgent situations by pressing emergency stop button.
- Provided verbal instructions to inform passengers regarding expectations of ride.
- Performed routine tests with strict attention to detail for best-possible ride safety.
- Boarded customers quickly to reduce queue durations.
- Collected tickets to monitor number of passengers.
- Addressed queries regarding ride information and escalated complaints to manager.
- Cleaned and refuelled riding devices to perform health and safety standards.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Prepared premises and supplies for arriving guests.
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
- Directed guests to correct seating locations and answered questions about facility amenities.
- Monitored crowd to proactively identify problems and keep groups under control.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Processed admission payments and issued tickets to guests.
- Kept track of allergies and dietary restrictions, verifying delivery of correct meals and snacks for camper needs.
- Assisted patrons with locating restrooms and concession stands.
- Helped visitors load onto rides, secure safety connectors and leave rides at end of turns.
- Planned activities schedule for assigned group and facilitated smooth transitions to meet planned arrival times.
- Identified and promptly reported security threats to appropriate personnel.
Food court assistant
Peter carter
Hull
2025.10 - Current
- Implemented waste reduction practices saving resources and costs.
- Mastered use of point-of-sale systems enhancing customer check-out efficiency.
- Trained new team members, contributing to staff proficiency.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Assisted in inventory management for efficient stock control.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Prioritised tasks during peak hours to ensure smooth operations.
- Ensured prompt bill generation and collection preventing delays.
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Handled cash transactions accurately for seamless payment process.
- Adapted quickly to changing schedules ensuring consistent performance.
- Provided first-class customer care through helpful, friendly service.
- Warmly greeted customers upon arrival, minimising wait times to improve overall customer experiences.
- Contributed to food-safe environment, verifying proper food storage to reduce risk of spoilage.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Cultivated clean and tidy food stall surfaces minimising potential health and safety risks.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
- Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards.
- Followed health and hygiene standards when handling food and cleaning food stall fronts and surfaces.
- Accurately took orders, making menu recommendations as appropriate.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Checked customer IDs to confirm age before selling age-restricted products.
- Stocked shelves and refrigerators for continuous availability of products.
- Monitored inventory levels; replenished stock when necessary.
- Collaborated with team members for efficient running towards any given task in relation to food courts.
- Handled cash transactions, ensuring correct change given back to customers.
- Ensured proper food temperature levels with regular checks.
- Enhanced customer satisfaction by providing quick and efficient service.
- Followed hygiene standards to maintain safe dining environment.
- Offered product suggestions, resulting in increased sales.
- Maintained cleanliness in food court area by sweeping, mopping and wiping down surfaces.
- Assisted in setting up promotional displays for special events held within food courts.
- Prepared trays of food to reduce waiting time for customers.
- Provided friendly, courteous service enhancing repeat patronage.
- Took orders accurately to avoid any miscommunication or errors.
- Complied with all company policies and procedures during daily operations.
- Checked expiration dates on packaged foods-removed outdated items from display.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Flexibly took on various roles to support workflow.
- Maintained clean and sanitary food preparation areas and equipment.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Prepared food and beverages within target timeframes.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Addressed questions, concerns and complaints of customers.
- Established professional relationships with peers to enhance productivity and teamwork.
- Warmly greeted customers and proactively reduced wait times.
- Maximised restaurant cleanliness and accessibility.
- Prepared and packaged orders with precise presentation skills.
- Shared product knowledge to answer customer questions and make suggestions.
- Prepared products following restaurant portion and presentation standards.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Changed and sanitised surfaces between tasks to avoid cross-contamination.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
- Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
- Enforced proper sanitation practices to prevent food spoilage and contamination.
- Followed precise recipes detailing ingredient requirements and cooking methods.
- Used batch cooking equipment to create multiple meal items at once.
- Reduced food costs with proper budgeting and inventory management.
- Monitored equipment operation and controlled settings to steam, roast and grill food.
- Coordinated team of 4 kitchen staff and trained each to complete quality cooking work.
- Created special menus for events with unique ingredients and recipes.
Glass collector and bar maid
The admiral on the humber
Hessle square hull
2017.10 - 2018.06
- Offered assistance to bar staff during peak hours to maintain smooth operation.
- Enhanced safety in work environment by promptly clearing broken glassware.
- Showcased strong attention to detail when inspecting glasses for cleanliness before serving customers.
- Facilitated rapid turnover of tables by quick removal and replacement of used glasses upon bar counter.
- Executed additional duties as required, demonstrating flexibility and commitment.
- Increased overall productivity by swift completion of assigned tasks.
- Provided clean, ready-to-use glassware by diligent collection, washing, and restocking duties.
- Collected and organised glasses for efficient cleaning process.
- Assisted in inventory management, ensuring sufficient availability of clean glassware at all times.
- Adhered to health and safety regulations whilst handling glass items, reducing risk of injury.
- Upheld company standards through consistent adherence to policies and procedures.
- Managed stock levels of glassware to ensure adequate supplies during busy periods.
- Delivered exceptional customer service to enhance establishment's reputation.
- Ensured proper hygiene standards were upheld with thorough cleaning practices.
- Maintained cleanliness of bar area by prompt collection and washing of glassware.
- Supported team members during high-volume shifts for improved efficiency.
- Contributed positively to team dynamics ensuring harmonious working environments.
- Assured customer satisfaction through timely service and resolution of complaints.
- Demonstrated excellent time-management skills in task completion, contributing to smoother operations.
- Improved atmosphere of establishment with regular upkeep and tidying tasks.
- Re-stocked bar area with glasses, snacks and refillable items.
- Checked glasses were properly cleaned before stacking and storing for re-use.
- Communicated clearly with bar guests, delivering friendly customer service.
- Carefully collected glassware from bar and outside areas, reducing glass breakage.
- Assisted bar and wait staff, completing tasks as directed to ease workflow.
- Cleared tables quickly between guests to reduce turnaround times.
- Cleared empty drinks glasses and quickly processed repeat orders.
- Cleaned accidental spillages and broken glass quickly to maintain safe customer environments.
- Cleaned bar mats and floors after each shift.
- Restocked ice and garnish trays to support high-volume bar needs.
- Communicated clearly with bar staff to prioritise glassware needs during busy periods.
- Loaded glassware into dishwashers and hand-washed fragile items separately.
- Maintained clean and tidy dining area.
- Participated in end-of-day cleanup routines, contributing to smooth closing process.
- Collected empty wine and spirits bottles and sorted for recycling.
- Supported bar opening and closing procedures.
- Worked unsupervised, using initiative to anticipate restaurant needs.
- Demonstrated strong work ethic and reliability in completing glass collection tasks.
- Proactively handled customer complaints, promptly resolving issues to ensure guest satisfaction.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Practiced healthy and safety measures to comply with regulations.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Delivered drinks discreetly for seamless and unobtrusive service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Sorted rubbish and recyclable materials into correct bins for onward processing.
- Lifted and emptied rubbish and recycling bins into relevant waste containers.
- Used appropriate protective clothing to adhere to health, safety and hygiene legislation.
- Separated waste and recycling materials accurately to avoid sorting errors.
- Tidied bins and recycling containers to safe curbside locations after collection.
- Removed non-recyclable items from recycling bins for correct processing.
- Maintained excellent fitness levels to safely lift heavy waste loads.
- Coordinated with other staff members to deliver efficient service.
- Maintained privacy and discretion when dealing with guests' personal belongings.
- Adhered to house rules and policies with utmost respect and professionalism.
- Maintained high standard of cleanliness by performing daily cleaning tasks.
- Enhanced customer satisfaction by providing polite, discreet service.
- Handled emergency situations calmly and efficiently, minimising stress for household members.
- Upheld safety protocols whilst using cleaning equipment.
- Kept open communication lines with employers, ensuring clarity on task expectations.
- Prioritised tasks effectively as per employer's instructions.
- Demonstrated flexibility in working hours to meet varying needs of household.
- Used environmentally-friendly cleaning products for sustainable practices.
- Thoroughly cleaned, disinfected and deodorised bathroom areas.
Cleaner
Minster cleaning
Beverly
2012.09 - 2014.07
- Achieved sparkling finish for glass surfaces by using appropriate cleaning materials.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Secured premises at end of shift, ensuring safety of all areas.
- Employed use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Assisted with seasonal deep cleans, contributing towards fresher environment after periods of heavy use.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Utilised eco-friendly products to maintain safe, chemical-free environment.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Kept communal areas tidy and well-organised for optimal functionality.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Emptied and cleaned trash cans following procedures.
- Safely stored cleaning solutions, equipment and chemicals.
- Spot cleaned and sanitised high-touch areas.
- Restocked, refreshed and sanitised bathroom facilities.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Monitored cleaning supplies and ordered more when necessary.
- Communicated well with team across multiple locations.
- Reported breakages to supervisor.
- Correctly used colour-coded equipment.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Dusted countertops, ceilings and furniture for pristine environment.
- Washed kitchen napkins, floor rugs and dusters.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Vacuumed carpeted areas and mopped hard floors.
- Used correct procedures to clean floors, communal areas and work spaces.
- Followed health and safety standards governing correct use of chemicals.
- Polished glass, mirrors and metal items to attractive shine.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Achieved spotless results within working timeframes to meet client needs.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Sanitised communal touchpoints for optimum worker and visitor health and wellness.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
- Coordinated and performed up to 5 cleaning jobs per day.
- Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
- Completed quick-turnaround cleaning of vehicles between routes.
Education
Diploma of Higher Education - Equine
Bishop burton college
Hull09.2013
Diploma of Higher Education - Equine
Bishop burton college
Hull09.2012
NVQ Level 2 - Hairdressing
Hull college
Hull09.2010
NVQ Level 2 - Electrical Engineering
Hull college
Hull09.2008
Skills
- Patience under pressure
- Fast-Paced work adaptability
- Courteous demeanour
- Friendly presentation
- Nutrition basics awareness
- Punctuality and reliability
- Workplace safety protocol adherence
- Proper cleaning procedures
- Handling customer complaints
- Maintaining serving station cleanliness
- Positive energy level
- Promotion of daily specials
- Excellent memory recall
- Stock control
- Menu knowledge
- Complaint handling
- Committed work ethic
- Up-selling techniques
- Food safety knowledge
- Team player
- Cash handling
- Customer Service
- Customer relations
- Product knowledge
- Multidisciplinary teamwork
- Menu memorisation
- Training and Development
- Complaint resolution
- Food portion control
- Point of Sale (epos) system operation
- Food preparation and hygiene procedure
- Dispute Resolution
- Food presentation
- Sales strategies
- Heavy lifting
- Food quality control
- Food preparation techniques
- Sanitation practices
Languages
English
Native
Timeline
Stall and ride attendant
Peter carter
2025.10 - Current
Food court assistant
Peter carter
2025.10 - Current
Glass collector and bar maid
The admiral on the humber
2017.10 - 2018.06
Cleaner
Minster cleaning
2012.09 - 2014.07
Diploma of Higher Education - Equine
Bishop burton college
Diploma of Higher Education - Equine
Bishop burton college
NVQ Level 2 - Hairdressing
Hull college
NVQ Level 2 - Electrical Engineering
Hull college