Summary
Overview
Work history
Skills
Certification
Profile
Timeline
Generic

Brooke Masterson

Manchester,England

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Cafe attendant

Cafe 0161
Manchetser, England
01.2025 - Current
  • Took orders accurately reducing errors and improving customer satisfaction rates.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Polished glasses and cutlery to pristine standards.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Handled cash and card payments promptly and precisely.

Sales job

Group Manchester
Manchester, England
11.2024 - 12.2024
  • Consistently arrived at work on time and ready to start immediately.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Worked closely with sales team to align marketing and sales goals for enhanced revenue generation.

Cafe assistant

Kylies kitchen
Manchester , England
06.2023 - 09.2024
  • Improved customer satisfaction by always maintaining a friendly and positive attitude.
  • Kept the workspace clean for a tidy and hygienic environment.
  • Assisted in inventory management tasks for efficient stock control in the café.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Advised on food and drink choices based on customer preferences.

Skills

  • Hygiene consciousness
  • Patience under pressure
  • Cash-handling expertise
  • Positive attitude
  • Upbeat, outgoing and positive
  • Barista experience
  • Highly responsible and reliable
  • approachable
  • Deep-Cleaning expertise

Certification

Food hygiene & safety

Equality & diversity

Fire safety

How to be an effective fire warden or fire marshal.

Profile

I am a self motivated, reliable individual who is keen to further develop skills and experience in becoming a fully qualified support worker. I am capable, organised and able to prioritise my workload and manage my time to ensure I meet set targets and deadlines.

I am easily able to build strong working relationships with others, which allows me to work productively and effectively as a team member.

I’m now looking for an opportunity to work with a company that I can grown and gain more skills and knowledge.

Timeline

Cafe attendant

Cafe 0161
01.2025 - Current

Sales job

Group Manchester
11.2024 - 12.2024

Cafe assistant

Kylies kitchen
06.2023 - 09.2024
Brooke Masterson