Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Nikhil Nadukuda

Newcastle,Newcastle upon Tyne

Summary

Experienced professional with a strong foundation in Python programming, machine learning techniques, and cloud computing. Demonstrates proficiency in technical documentation, development and debugging tools, code reviews, and testing and maintenance. Known for strong research techniques and a continuous learning attitude. Committed to leveraging skills to drive innovation and efficiency in technology-driven environments.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Mail sorter

ROAL MAIL WITH ANGARD STAFFING
Newcastle upon Tyne , Newcastle upon Tyne
08.2021 - Current
  • Assisted in meeting tight deadlines for mail dispatching, ensuring timely delivery.
  • Operated mail sorting machinery, including setup and safety checks.
  • Operated scanner device, inputting mail items for tracking.
  • Maintained excellent customer service standards by ensuring accurate mail allocation.
  • Headed the coordination of overseas consignments to guarantee international postage guidelines followed correctly.
  • Collected signatures and payments from customers sending and receiving mail.

Customer services advisor

Virgin Media
Newcastle upon Tyne , Newcastle upon Tyne
01.2023 - 04.2024
  • Improved customer satisfaction by promptly addressing and resolving complaints.
  • Provided information for product inquiries, leading to increased sales.
  • Ensured smooth transactions with the use of up-to-date POS systems.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Consistently met targets by effectively handling high volume of calls daily.
  • Handled customer queries via telephone and email, ensuring clear communication.
  • Coordinated efficiently with other departments for issue escalation, facilitating timely solutions.

Food production planing department

Orchard House Foods
Newcastle , Newcastle upon Tyne
03.2020 - 07.2021
  • Improved production scheduling by implementing effective planning strategies.
  • Coordinated with multiple departments for streamlined workflow.
  • Achieved lower waste levels with careful resource allocation.
  • Prepared detailed production reports for management review.
  • Monitored product quality standards to ensure customer satisfaction.
  • Streamlined communication between departments for smoother operations flow.
  • Troubleshot issues and delivered corrective action quickly to prevent production delays.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.

Technical support and PYTHON Programmer

SUWAYNEE TECHNOLOGIES
HYDERABAD , GACHIBOWLI
04.2017 - 09.2019
  • Enhanced client satisfaction by resolving technical issues efficiently.
  • Coordinated with cross-functional teams to deliver successful projects on time.
  • Fixed software bugs swiftly, ensuring minimal downtime and customer inconvenience.
  • Debugged and modified software components to fix faults.
  • Troubleshot software glitches to ensure seamless operations.
  • Wrote code for specific platforms using software development environments and tools.
  • Prepared reports with updates to project specifications, progress and challenges encountered.
  • Checked software for errors and coded updates to fix problems.
  • Guided users through step-by-step solutions, ensuring they felt supported throughout the process.
  • Provided testing and systems administration support as required by multi-disciplinary teams.

Education

Master of Science - Advanced computer Science with Advanced practice

University of Northumbria at Newcastle
Newcastle upon Tyne
01.2020 - 12.2023

Bachelor of Technologies - Computer science engineering

VBITS College JNTU-H
Hyderabad
06.2010 - 09.2014

Skills

  • Cloud computing knowledge
  • Machine learning techniques
  • Python programming
  • Technical documentation
  • Strong research techniques
  • Continuous learning attitude
  • Development and debugging tools
  • Code reviews
  • Testing and maintenance

Certification

Participated in General Election duty as a Webcasting officer to give up to date report to main chamber not to involve the election booth for violation.

Languages

English
Fluent
Telugu
Native
Hindi
Fluent
Greek
Intermediate

Affiliations

  • Playing chess
  • Cricket
  • Volleyball
  • Swimming
  • Farming

Timeline

Customer services advisor

Virgin Media
01.2023 - 04.2024

Mail sorter

ROAL MAIL WITH ANGARD STAFFING
08.2021 - Current

Food production planing department

Orchard House Foods
03.2020 - 07.2021

Master of Science - Advanced computer Science with Advanced practice

University of Northumbria at Newcastle
01.2020 - 12.2023

Technical support and PYTHON Programmer

SUWAYNEE TECHNOLOGIES
04.2017 - 09.2019

Bachelor of Technologies - Computer science engineering

VBITS College JNTU-H
06.2010 - 09.2014

Participated in General Election duty as a Webcasting officer to give up to date report to main chamber not to involve the election booth for violation.

Nikhil Nadukuda