Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nikesh Gola

Bolton,Lancashire

Summary

Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.

Overview

6
years of professional experience

Work History

Bolton Wanderers Football club
Bolton , Lancashire

Kiosk assistant
09.2023 - Current

Job overview

  • Maintained clean and safe working environment by wiping surfaces daily.
  • Prepared and served both alcoholic and non-alcoholic beverages and snacks to customers.
  • Complied with Health, Safety and Food Hygiene regulations to avoid contamination.
  • Assisted with stock management and placed orders for restocking merchandise.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

McDonald’s
Bolton, Lancashire

Crew member
06.2023 - 07.2023

Job overview

  • Worked fast and accurately to meet customer needs and service goals.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Used fryers , grills, and microwaves while following safety guidelines.
  • Grilled meats for correct time to reach safe internal temperatures.
  • Fried chicken, fish and potatoes to make different fast food dishes.

Amazon - PMP Recruitment
Bolton , Lancashire

Packer and warehouse operative
08.2022 - 09.2022

Job overview

  • Cleaned and tidied work areas to meet inspection requirements.
  • Packaged items safely and securely ready for dispatch.
  • Manually picked and packed items with speed and accuracy.
  • Completed work following safety rules for best working practices.
  • Accurately and efficiently picked and despatched products, exceeding time and accuracy targets.

Assist Resourcing
Horwich, Lancashire

Production operative
09.2019 - 09.2022

Job overview

  • Kept workspaces clean and organised with regular attention.
  • Maintained clean workstation to comply with safety guidelines and protocols.
  • Carried out picking and packing to production requirements, maintaining department dispatch speed.
  • Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
  • Cross-trained on different stations to assist with production needs.
  • Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
  • Selected and wore protective gear to minimise risk of injury.
  • Followed work orders to sort items destined for storage, production lines, or shipping.

H & A Protection services LTD
Preston, Lancashire

Safety steward
06.2022 - 07.2022

Job overview

  • Welcomed attendees and promptly resolved queries.
  • Managed crowd and coordinated directional movements to maintain overall safety.
  • Interacted with guests and staff to build rapport.
  • Reported incidents to security team for resolution.
  • Communicated with and effectively supported guests of all backgrounds.

Stateside foods
Westhoughton, Lancashire

Warehouse picker
01.2019 - 01.2020

Job overview

  • Kept clean working area, reporting any issues to management.
  • Completed work orders and packing slips with accuracy.
  • Accurately packed and picked high-volume orders in fast-paced environments.
  • Double-checked orders against pick lists to reduce errors and confirm accuracy.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Complied with health and safety by responsibly using equipment.
  • Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.
  • Checked quality of products and packaging to meet high standard.
  • Operated material handling equipment to move large and heavy loads.
  • Packaged products using skin wrap machines.
  • Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
  • Carried out routine housekeeping duties in warehouse environment for organised spaces and stock.

Manchester United Football Club
Manchester, Manchester

Back of house cook
06.2018 - 08.2018

Job overview

  • Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
  • Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
  • Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
  • Cultivated relaxed kitchen atmosphere, staying calm in high pressure situations.
  • Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
  • Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
  • Processed high volume of food orders daily, maintaining accuracy and consistency.
  • Encouraged team to keep kitchen organised and stocked with supplies for easy use.

Education

University of Salford
Salford

Bachelor of Arts from Business Management
07.2024

University Overview

• Year 3 – key modules included – business dissertation, investment management, strategic management, and business ethics and sustainability.

• Year 2 – key modules included – professional development, operations management, analysis for decision-making.

• Year 1 completed – Accounting and Finance -1.0

• Completed Modules for Financial Management Accounting, Principles of economics, financial management of information systems, business and accounting, Data Analysis for business, digital and business skills, and professional development.

University of Bolton
Bolton

Certificate of Higher Education from Business Management
07.2020

University Overview

Modules including - Business Law, Recruitment & Selection, Entrepreneurship and Marketing

Achieved a overall Distinction

Bury College
Bury

NVQ Level 3 from Electrical installation
07.2017

University Overview

Carried out my Electrical installation NVQ course in 2014 from level 1 to level 3 in 2017

Skills

  • Customer Service
  • Food safety awareness
  • Accurate order taking
  • Product knowledge
  • Merchandising
  • Bartending

Timeline

Kiosk assistant

Bolton Wanderers Football club
09.2023 - Current

Crew member

McDonald’s
06.2023 - 07.2023

Packer and warehouse operative

Amazon - PMP Recruitment
08.2022 - 09.2022

Safety steward

H & A Protection services LTD
06.2022 - 07.2022

Production operative

Assist Resourcing
09.2019 - 09.2022

Warehouse picker

Stateside foods
01.2019 - 01.2020

Back of house cook

Manchester United Football Club
06.2018 - 08.2018

University of Salford

Bachelor of Arts from Business Management

University of Bolton

Certificate of Higher Education from Business Management

Bury College

NVQ Level 3 from Electrical installation
Nikesh Gola