Jennifer Gillooly
Glasgow,South Lanarkshire
Summary
I am an energetic individual with strong customer service and communication skills, combined with time management and problem-solving abilities. Adept in maintaining a clean and organised workspace while ensuring customer satisfaction. Ready to contribute to welcoming environments that guarantees amazing customer experiences and drives sales with expertise in persuasive selling and customer engagement. I help to demonstrate strong proficiency in food hygiene standards, cleaning procedures, and food safety awareness, contributing to a safe and compliant environment while skilled in stock management and health and safety compliance.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Kiosk Assistant
Sodexo Live
Glasgow, South Lanarkshire
09.2024 - 08.2025
- Assisted customers with product selection and queries, enhancing customer satisfaction.
- Demonstrated excellent product knowledge for improved sales results.
- Performed regular stock checks for accurate inventory management.
- Provided accurate information about products and promotions, boosting sales opportunities.
- Handled customer complaints professionally, resulting in effective problem resolution.
- Maintained clean kiosk environment, ensuring a pleasant customer experience.
- Worked diligently during busy periods to maintain high service standards.
- Delivered friendly, efficient food and beverage service in fast-paced kiosks, serving a large number of customers per shift.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Education
Holyrood Secondary School
Glasgow, Glasgow City 08.2019 - 05.2025
Skills
- Persuasive selling
- Food hygiene standards
- Customer interactions
- Cleaning procedures
- Food safety awareness
- Stock management
- Customer engagement
- Health and Safety Compliance
Future
I will attend Glasgow Caledonian University to study and gain a degree in Accountancy and am looking to start my career as it represents an opportunity for personal growth and to develop the skills I have previously learned in a professional environment.
Timeline
Kiosk Assistant
Sodexo Live
09.2024 - 08.2025
Holyrood Secondary School
08.2019 - 05.2025
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