Daniel Oguntade
Brighton
Summary
I am a motivated and reliable customer service professional with experience in fast-paced hospitality and retail environments, including roles with Sodexo at the American Express Stadium and McDonald's. I have developed strong skills in delivering high-quality customer service, handling cash and card transactions accurately, and maintaining organised workspaces during busy service periods. I work well as part of a team, communicate effectively with customers and colleagues, and adapt quickly in high-pressure environments. I am proactive, dependable, and keen to continue developing my hospitality and service skills in retail, hospitality, or bartending roles.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Kiosk assistant
Sodexo
Brighton, East Sussex
2026.02 - Current
- Delivered fast, friendly service in a busy stadium bar and kiosk environment.
- Served beers, soft drinks, and refreshments to large crowds during matchday events.
- Handled high volumes of cash and card transactions accurately under pressure.
- Maintained a clean, organised bar and service area throughout shifts.
- Restocked drinks, cups, and supplies to keep service running smoothly.
- Communicated clearly with team members to coordinate fast service during peak times.
- Managed queues efficiently while maintaining a positive customer experience.
- Demonstrated strong teamwork in a fast-paced hospitality setting.
- Supported new colleagues by explaining procedures and service standards.
- Followed hygiene, safety, and responsible service practices at all times.
Crew Member
MCDONALDS
Bluewater, Greenhithe
2023.03 - 2025.12
- Conducted training sessions for new employees to ensure understanding of company policies and procedures.
- Oversaw specific sections of the store, ensuring proper stock levels and organisation.
- Responded to customer inquiries and provided assistance to meet their needs promptly.
- Prepared food items according to safety and hygiene standards, ensuring quality and freshness.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Worked within variety of kitchen stations, including food prep, cooking and dishwashing.
- Offered flexibility to work changing breakfast, lunch and dinner shifts
- Assisted in opening and closing procedures, preparing the establishment for business and securing it at day's end.
- Maintained smart and tidy appearance by complying with corporate dress code.
Sales Assistant
E & D'S MART
Lagos, Nigeria
2021.04 - 2023.01
- Advised customers on product choices, helping them find items suited to their needs and preferences.
- Delivered friendly, attentive customer service to create a positive in-store experience.
- Processed cash, card, and contactless transactions quickly and accurately at the till.
- Handled returns, refunds, and exchanges efficiently while maintaining strong customer satisfaction.
- Promoted new products and store offers, helping drive customer engagement and sales.
- Assisted with stock deliveries, unloading and organising inventory to maintain smooth store operations.
- Conducted inventory checks and stock counts to support accurate stock management.
- Maintained an organised shop floor and service area to ensure a professional retail environment.
- Communicated effectively with colleagues to support smooth day-to-day store operations.
Education
Bachelor of Science - Biomedical Science
University of Brighton
Brighton 2025.01 - 2026.03
A level - Biology, Chemistry and Psychology
Chislehurst and Sidcup Grammar School
Sidcup, Bexley 2023.01 - 2025.01
WAEC (GCSE Equivalent) - Math, English, Chemistry, Physics, Biology, Geography, Further Mathematics, Civic Education, Data Processing{Computing}
Lagos State Model College Badore
Lagos, Nigeria 2015.01 - 2021.01
Skills
- Microsoft Office Suite
- Document creation and editing
- Presentation design
- Cash management
- Customer service excellence
- Time management
- Team player
- Multitasking efficiency
- Communication excellence
- Cash register operation
- Health and Safety regulations
- Health and Safety Compliance
- Inventory management
- Positive attitude
- Beverage serving techniques
Accomplishments
- Vice captain at Chislehurst and Sidcup grammar school, 2024
- Form captain at Chislehurst and Sidcup grammar school, 2023
- Among Top 10 highest in Maritime competition, Nigeria, 2020
- Health Prefect and Deputy Class Prefect at Lagos State Model College, 2021
- Junior Timekeeper at Lagos State Junior Model College, 2017
Volunteer Experience
- Academics Department | Chislehurst and Sidcup grammar, 2023-10-01, 2024-06-01, Volunteered in tutoring younger years.
- Chemistry Department | Chislehurst and Sidcup grammar, 2023-10-01, 2024-06-01, Assisted in chemistry classes with younger years especially during practical's., Worked in small groups with students with slow learning capabilities.
- Badore School Clinic, Lagos, Nigeria, 2019-10-01, 2021-05-01, Volunteered to help in dispensing drugs and taking care of sick people in the school's clinic., Ensured the surroundings of the clinic were always clean and ensured the equipments used were always sterilized.
Languages
English
Native
Yoruba
Elementary
Hobbies and interests
- Staying active: Regular gym sessions and track running
- Cooking: Enjoy cooking at home and trying new recipes
- Podcasts: Regular listener of true crime podcasts
- Travelling: Strong interest in travel and exploring new places
Timeline
Kiosk assistant
Sodexo
2026.02 - Current
Bachelor of Science - Biomedical Science
University of Brighton
2025.01 - 2026.03
Crew Member
MCDONALDS
2023.03 - 2025.12
A level - Biology, Chemistry and Psychology
Chislehurst and Sidcup Grammar School
2023.01 - 2025.01
Sales Assistant
E & D'S MART
2021.04 - 2023.01
WAEC (GCSE Equivalent) - Math, English, Chemistry, Physics, Biology, Geography, Further Mathematics, Civic Education, Data Processing{Computing}
Lagos State Model College Badore
2015.01 - 2021.01