Nidhi Thakkar
London,Newham
Summary
Experienced business development skilled in maintaining orderly, timely post office counter services. Communicates well with diverse customer bases for attentive, professional service. Completes administration with accuracy and care for reliable, up-to-date records.
Overview
2
2
years of professional experience
Work history
Post office counter clerk
JAGDISH AND SONS PVT LTD
London, City of Westminster
05.2025 - 11.2025
- Helped elderly customers with their postal needs, enhancing their experience at the post office.
- Provided information on postal rates and services to educate customers.
- Sold post office products and services contributing to revenue increase.
- Utilised strong communication skills in responding to customer queries about postal services effectively.
- Handled cash transactions for purchasing stamps and shipping parcels.
Business development manager
TDEV ENTERPRISE LTD
London, City of Westminster
03.2024 - 05.2025
- Handled crisis situations effectively, minimising impact on business operations.
- Identified market trends, resulting in enhanced product offerings.
- Streamlined processes to improve overall efficiency.
- Spearheaded training programmes, enhancing team capabilities.
- Fostered client relationships, leading to increased brand loyalty.
- Devised comprehensive business plans, enabling sustainable growth.
- Optimised operational procedures for improved productivity.
- Customized promotional strategies to meet needs of different clients, products and services.j
Education
Master of Business Administration - HR
LDRP
INDIA 09/2017 - 04/2019
Bachelor of Science - HOSPITALITY MANAGEMENT
MSU
INDIA 06/2013 - 04/2016
Skills
- Developing and executing business growth strategies
- Identifying new market opportunities and partnerships
- Managing client relationships and stakeholder engagement
- Conducting market research and competitor analysis
- Leading negotiations and closing business deals
- Improving brand presence and customer trust
- Supporting team collaboration and long-term planning
Timeline
Post office counter clerk
JAGDISH AND SONS PVT LTD
05.2025 - 11.2025
Business development manager
TDEV ENTERPRISE LTD
03.2024 - 05.2025
Master of Business Administration - HR
LDRP
09/2017 - 04/2019
Bachelor of Science - HOSPITALITY MANAGEMENT
MSU
06/2013 - 04/2016