Nicoleta Toma
Kettering
Summary
Motivated professional with extensive experience in administrative settings.
Proven ability to adapt to changing environments and implement proactive solutions.
Multilingual in three languages, facilitating effective communication within diverse teams.
Strong attention to detail with a commitment to customer satisfaction.
Overview
4
4
Languages
16
16
years of professional experience
Work history
Transport Clerk
Wincanton
Kettering
2023.04 - 2026.08
- General administration duties in line with company policy and procedures
- Dealing with queries from depots and Stores
- Despatch and debrief of drivers
- Accurate completion of daily transport paperwork
- Training new starters and coaching them
- Microlise input/reports
- Licence checks on daily basis
- Updating agency supply sheets
- Managing/allocating drivers journeys
- Reporting to Shift Coordinator and Manager
- All services and MOTs for units we operate on are up to date as well as reporting potential faults and issues
- Communication with Wincanton Management, Suppliers and DCs to establish high quality standards in most efficient and effective way.
- Great skills and knowledge Microsoft Office, Microlise, Tachomaster, Zenith and TalentOne.
- Supporting management with investigation meeting as a note taker.
- Prepare transport reports and support operational decision-making.
- Identify improvements to transport efficiency and route planning.
Warehouse Operative
Wincanton
Kettering
2021.01 - 2023.04
- Voice Picking with MLOP
- Training new starters and coaching them to work safely
- Effective order management
- Quality control with stock
- Administrative duties
Logistics Team Leader
Ceva Logistics
Kettering
2020.01 - 2021.01
- Monitored KPI's and ensured targets were exceeded
- Training and developing team members
- Briefing the department and conducting team meetings
- Introduced Kaizen and improved 5S
- Ensure SLAs are achieved daily
- EOS Handovers
Store Assistant
Home Bargains Axis
Liverpool
2019.01 - 2020.01
- Greeting & assisting customers with queries
- Conducting customer transactions
- Responsible for handling cash
- Replenishing the supply of stock on the shelves
- Keeping the stock orderly
- Assisting with store deliveries
Warehouse Operative
TJ Morris
Liverpool
2017.01 - 2019.01
- Voice picking
- Picking items from pallets based on quantity, size & quality requirements
- Ensure the orders are picked accurately
- Stacking items correctly and safely for delivery
- Operating handling equipment and ensuring safety regulations are followed
Bartender
White Coffee & Aurora
Milano, West Sussex
2011.01 - 2016.01
- Drinks preparation to a very high standard
- Exceptional customer service
- Stock counting
- Taking orders
- Handled cash transactions securely minimising risk of theft or fraud.
- Assisted in menu planning offering innovative ideas based on popular preferences.
Skills
- Team leadership and coaching
- Calmness under pressure
- Attention to detail
- Efficient communication
- Adaptability to schedule changes
- Warehousing knowledge
- Innovation in process improvements
- Management systems proficiency
- Organized and safe work environment
- MHE trained: LLOP, MLOP
References
References available on request.
Languages
English
Fluent
Italian
Fluent
Spanish
Fluent
Romanian
Native
Timeline
Transport Clerk
Wincanton
2023.04 - 2026.08
Warehouse Operative
Wincanton
2021.01 - 2023.04
Logistics Team Leader
Ceva Logistics
2020.01 - 2021.01
Store Assistant
Home Bargains Axis
2019.01 - 2020.01
Warehouse Operative
TJ Morris
2017.01 - 2019.01
Bartender
White Coffee & Aurora
2011.01 - 2016.01