Summary
Overview
Work history
Education
Skills
Timeline
Generic

Nicole Robertson

Summary

Customer-focused professional with background in retail and customer service. Committed to enhancing customer satisfaction by providing exceptional, personalised support. Utilises strong communication and problem-solving skills to resolve issues and foster loyalty.

Overview

4
4
years of professional experience

Work history

Customer assistant

Morrisons
05.2022 - Current
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Provided excellent customer service to ensure repeat business.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Receptionist

Coffee Lab Ltd
08.2021 - 02.2022
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Managed phone calls, resulting in effective communication flow within the company.

Education

BA (Hons) - Contemporary Art Practice

University of Dundee
/2022 - /2025

HND - Creative Printmaking

City of Glasgow College
/2019 - /2021

Skills

  • Creative and Open-minded
  • Communication excellence
  • Team player
  • Friendly Customer Service
  • Product knowledge
  • Social Media Knowledge

Timeline

Customer assistant

Morrisons
05.2022 - Current

Receptionist

Coffee Lab Ltd
08.2021 - 02.2022

BA (Hons) - Contemporary Art Practice

University of Dundee
/2022 - /2025

HND - Creative Printmaking

City of Glasgow College
/2019 - /2021

Similar Profiles

Create profile
Nicole Robertson