James O'Donnell
Washington,Tyne and wear
Summary
The overall experience of employment offers future employers someone who will grow and develop when given the opportunity. Someone who is constantly trying to improve and gain new skills in life, and will adapt at a quick rate to ensure that only the best work is shown even from the early parts of the career.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Customer assistant
Marks and spencer
Washington, Tyne and wear
2023.11 - Current
- Monitor and adjust stock counts daily, in all departments.
- Ensure customer needs are met in a professional and timely manner.
- Handle complaints and customer care.
- Performed special training in single department to help sell and increase profits.
- Established all aspects of the business in order to develop my versatility.
- Adhered strictly to policies and procedures for continued company compliance when checking stock dates on a night.
Bar supervisor
Heaney & Mill
Leeds, West Yorkshire
2021.09 - 2022.09
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
- Delegate roles and communicate clearly to ensure smooth running days.
- Created new items for the menu and keep it fresh and brand new to garner more guests,.
- Reinforced my people management whether that's staff happiness or customer satisfaction.
Education
A-Levels - Sport and exercise science
Sunderland college, st bede
Sunderland 2018.09 - 2020.06
Certificate of Higher Education - Physiotherapy
Leeds Beckett University
Leeds 2020.09 - 2022.06
Skills
- Creative thinking
- Team player
- Verbal and oral communication
- Strong minded
- Composed
- Quick and adaptable learner
- Acute alertness
Timeline
Customer assistant
Marks and spencer
2023.11 - Current
Bar supervisor
Heaney & Mill
2021.09 - 2022.09
Certificate of Higher Education - Physiotherapy
Leeds Beckett University
2020.09 - 2022.06
A-Levels - Sport and exercise science
Sunderland college, st bede
2018.09 - 2020.06