Nicola Edmonds
Account Manager
Northampton,Northamptonshire
Summary
Dynamic and results-driven professional with a robust background in technical sales and business development. Demonstrates expertise in key account handling, meeting sales targets, and partnership development, leveraging influential communication skills to drive B2B sales success. Proficient in Salesforce and product knowledgeability, ensuring exceptional customer service and account management. Committed to advancing career goals through strategic business growth initiatives.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Business development manager
Europcar
Northampton, Northamptonshire
12.2018 - Current
- Implemented marketing initiatives for greater brand visibility.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Devised comprehensive business plans, enabling sustainable growth.
- Optimised operational procedures for improved productivity.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Assisted in account management for enhanced customer experience.
- Streamlined account management processes for improved efficiency and productivity.
- Increased client retention through effective account management strategies.
- Assisted customers with account management, enhancing customer experience.
Education
GCSEs - maths , English, art & design , business studies
Roade sports collage
Northampton, Northamptonshire 01.1993 - 05.1999
Skills
- Key account handling
- Meeting sales targets
- Partnership development experience
- Product knowledgeability
- Influential communication
- Technical sales background
- Customer Service
- Business development
- Account management
- Salesforce
- B2B sales
- Excellent communication skills
nicola edmonds
I have worked for Europcar as an account manager manager for the last eight years.
I have great fleet knowledge, and managing 1200 customer accounts growing new and existing business
I would like to stay in the same industry , but need a new challenge
Timeline
Business development manager
Europcar
12.2018 - Current
GCSEs - maths , English, art & design , business studies
Roade sports collage
01.1993 - 05.1999
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