Nick Peckham
Croydon,Surrey
Summary
I have proven in my previous work that I'm someone who can fit into new environments, using my experience to always work well enthusiastically with others and make sure tasks are completed with maximum output and efficiency. My role in management allowed me to develop essential skills in problem solving as well as being motivated and driven to learning new skills that would increase productivity and better my ability to fulfil my role.
My education background gave me vital insight into working with equipment such as microphones, stage rigging and sound desks. As well as this, my own musical endeavours have only helped me gain more experience with such equipment, including home and studio recording sessions on a regular basis.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Assistant manager
Fullers
Clapham Junction
09.2022 - 01.2023
- My main role here was to ensure smooth running of shifts by managing staff, as well as being enthusiastic towards handling all requests from customers.
- Displayed my great communication skills, either with customers when dealing with enquiries, or with my staff as it was my role to make sure everyone was motivated and working efficiently.
- Excelled at working as part of a team to ensure that we achieved our goals for the day.
- Improved customer service by implementing new procedures and protocols.
- Created a positive work environment, resulting in higher employee morale.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Coordinated with management on operational issues providing solutions for better efficiency.
Supervisor/Bar Staff
Fullers - The Spread Eagle
Croydon
08.2018 - 09.2022
- My role as Bar Supervisor involved a wide range of responsibilities including serving drinks and food, taking bookings either over the phone or in person, as well as responsibilities in the cellar such as handling the weekly deliveries and assisting management with the weekly organisation of the venue.
- Ensured smooth operations with regular maintenance checks.
- Managed daily operations to increase productivity.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Led team meetings, ensured clear communication amongst all members.
- Coordinated with other supervisors to maintain consistency across shifts.
Sales Assistant
DFS
Croydon
12.2014 - 06.2015
- My main role here was to aid customers as much as possible by answering questions they had about products, and then handing over to members of the sales team to close the deal.
- Responsibilities with stock in the warehouse behind the store, and was part of a the team left to handle changing over new and old stock from the shop floor.
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
BA Honours Degree in Professional Musicianship - Drums, Live Sound
BIMM Brighton
Brighton, Brighton and Hove 10.2015 - 06.2018
MM - Music Performance - Music Performance
Coulsdon College
Coulsdon, Croydon 09.2013 - 06.2015
A-level English Literature - undefined
Coulsdon College
09.2013 - 05.2015
Skills
- Excellent time management and ability to prioritise tasks
- Communication excellence
- Always eager to learn new things
- Resilience under pressure
- Experienced and efficient team player
Personal Information
Date of birth: 16/06/1997
Affiliations
- Music - Guitar player and drummer
- 5-a-side football
Timeline
Assistant manager
Fullers
09.2022 - 01.2023
Supervisor/Bar Staff
Fullers - The Spread Eagle
08.2018 - 09.2022
BA Honours Degree in Professional Musicianship - Drums, Live Sound
BIMM Brighton
10.2015 - 06.2018
Sales Assistant
DFS
12.2014 - 06.2015
MM - Music Performance - Music Performance
Coulsdon College
09.2013 - 06.2015
A-level English Literature - undefined
Coulsdon College
09.2013 - 05.2015
Similar Profiles
Natasha ReynoldsNatasha Reynolds
Deckhand / Engineer at Fullers 360Deckhand / Engineer at Fullers 360
Adam FullerAdam Fuller
Owner/Manager at Fullers Ace HardwareOwner/Manager at Fullers Ace Hardware
Michelle PanongMichelle Panong
Front of House Staff Member at Fullers Pubs (The Windjammer)Front of House Staff Member at Fullers Pubs (The Windjammer)