Nick Gill
Harrogate,England
Summary
Enthusiastic Pre-Match Football Trader with 2 years of experience, 4 years in trading and 17 years experience in the sports betting industry.
Reliable and committed to delivering exceptional results in a fast-paced environment. Proficient in analytical thinking and customer service, coupled with strong numerical skills. Dedicated to enhancing betting operations and customer satisfaction to drive business growth. A track record in collaborative cross functional teamwork within high pressure environments.
Driven professional with focus on sports bookmaking. Capable of analysing data and making improvements off the back of it. Utilising a data-driven approach to support accurate odds compilation and deep market knowledge to generate accurate odds, ensuring optimal business performance. I used this knowledge to help develop an industry leading Player Stat Accas page, an unique offering of cup draw specials not offered anywhere else in the industry and affiliate management with Sky Bet's biggest affiliate.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
Pre-Match Football Trader
Flutter
Leeds
04.2023 - Current
- Carried out day-to-day duties accurately and efficiently for the UK's number one bookmaker.
- Compiled, created and uploaded key markets across Sky Bet's highest tier events.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Enhanced affiliate relationships by providing expert advice on sports betting.
- Collaborated closely with team members for consistent delivery of high-quality service.
- Enhanced the product offering to a high standard which included a revamp of Sky Bet's Player Stat Accas which delivered a YoY growth of.
- Determined odds using multiple sources of information such as 21st Club, Opta data & spread betting websites.
- Organising & delegating tasks at team news which would involve recreating Sky Bet's flagship offering.
- Planning and preparation for major tournaments including working across Euro and World Cup finals.
Social Media RequestABet Trader
Sky Betting & Gaming
Leeds, West Yorkshire
11.2017 - 04.2023
- Priced customer requests as they came through on social media.
- Collaborated with Sports and Racing teams to get bespoke requests priced.
Social Media Customer Service Exec
Sky Betting & Gaming
Leeds, West Yorkshire
09.2014 - 11.2017
- Replied to customer queries via social media and organised posts to be sent out on Sky Bet's social accounts on Twitter.
Customer Service Advisor
Sky Betting & Gaming
Leeds, West Yorkshire
07.2008 - 09.2014
- Problem solved customer queries to a high standard over the phone, live chat & email.
Education
Bachelor of Laws - Law
University of Huddersfield
Huddersfield 09.2005 - 07.2008
Skills
- Online betting systems using OpenBet
- Risk management & settlement
- Initiative taking & Collaborations skills
- Data analysis & problem solving using Looker, Buisness Objects & Excel
- Organisational skills
- Strong customer focus
- 3rd party stakeholder management
Timeline
Pre-Match Football Trader
Flutter
04.2023 - Current
Social Media RequestABet Trader
Sky Betting & Gaming
11.2017 - 04.2023
Social Media Customer Service Exec
Sky Betting & Gaming
09.2014 - 11.2017
Customer Service Advisor
Sky Betting & Gaming
07.2008 - 09.2014
Bachelor of Laws - Law
University of Huddersfield
09.2005 - 07.2008
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