Summary
Work history
Education
Skills
Affiliations
Timeline
Generic

Nick Braha

Coventry

Summary

Dedicated professional with extensive customer service experience and a strong proficiency in teamwork. Demonstrates exceptional communication skills, effective listening, and empathy to enhance customer satisfaction. Excellent with IT and time management, payment processing, stocking shelves, and promoting brand awareness. Committed to optimising time and delivering high-quality service while pursuing career growth in customer relations.


Work history

Team member

Johnson's Dry Cleaners
  • Cleaning and Sanitizing Equipment: Perform routine cleaning and maintenance of dry cleaning machines, pressing equipment, and work areas to ensure a hygienic and safe working environment
  • Garment Inspection: Carefully inspect garments for stains, tears, or other imperfections before processing them for cleaning, and make note of any issues for customer communication
  • Sorting and Tagging: Sort and label clothing items by type, fabric, and cleaning instructions to prevent any damage during the cleaning process and ensure proper handling

Sales Assistant

JD Sports
  • Serving and helping customers
  • Keeping the clothes up to standards
  • Keeping store look presentable and clean
  • Sorting and tagging clothes
  • Assisting with customers' needs

Education

Extended certificate -

BTEC Business

undergraduate economics degree - economics

Coventry University

Skills

  • Strong Communication
  • Teamwork Proficiency
  • Customer Service Experience
  • IT and Time Management
  • Strong empathy
  • Time optimisation
  • Brand awareness promotion
  • Effective listening
  • Customer Service
  • Payment Processing
  • Stocking shelves

Affiliations

  • Coffee
  • Business/entrepreneurial studies

Timeline

Sales Assistant

JD Sports

Team member

Johnson's Dry Cleaners

Extended certificate -

BTEC Business

undergraduate economics degree - economics

Coventry University
Nick Braha