Ellie Lunt

As a dedicated and highly developed team member at Greggs, I played a vital role in ensuring the smooth operation of the store while maintaining high standards in customer service, food preparation, and overall efficiency. My responsibilities encompassed a broad range of tasks that required adaptability, leadership, and strong organizational skills to meet both customer expectations and business needs.

One of my key roles was as a trained sandwich maker, where I prepared fresh, high-quality products efficiently while maintaining consistency and hygiene standards. Working in a fast-paced environment meant managing high demand during peak hours while ensuring that each order met company specifications and customer satisfaction. My ability to work quickly while maintaining attention to detail contributed to a seamless food preparation process.

In addition to food preparation, I was responsible for organising deliveries, ensuring that incoming stock was received, checked, and stored correctly. I maintained inventory accuracy and ensured all food products were handled according to safety regulations. My role involved coordinating with suppliers, keeping track of stock levels, and ensuring the store remained well-supplied, minimizing disruptions to service.

A significant part of my responsibilities included preparing preorders and collections, ensuring that orders were completed on time and tailored to customer requests. This required strong time management and problem-solving skills to ensure every order was fulfilled accurately while maintaining efficiency. Handling customer collections also meant providing a positive and welcoming experience, ensuring their orders were correct and ready for pickup without delays.

A crucial aspect of my role was restocking, ensuring shelves and displays remained replenished throughout the day. Keeping the store fully stocked required keen attention to detail and an understanding of customer buying patterns, allowing me to anticipate demand and restock efficiently. I also ensured that older products were rotated correctly, minimizing waste and ensuring freshness.

Additionally, I was involved in training new staff members, providing guidance and support as they learned the various responsibilities of their roles. I helped them integrate into the team, coached them on best practices, and ensured they felt confident in their duties. This training role required strong communication skills, patience, and leadership abilities to assist new employees in adapting to the fast-paced work environment.

Furthermore, I frequently took leadership on shifts, managing operations, supporting team members, and ensuring tasks were executed efficiently. My leadership role included maintaining high service standards, solving issues that arose during shifts, and providing support to colleagues when needed. This helped foster teamwork and ensured the store ran smoothly even during demanding periods.

I also played an important role in opening the store early in the morning, arriving before business hours to set up for the day ahead. My morning responsibilities included preparing fresh products, stocking shelves, ensuring displays were arranged neatly, and making sure everything was ready for customers upon opening. This required discipline, punctuality, and the ability to work efficiently in an early morning setting.

This multifaceted role at Greggs strengthened my ability to multitask, manage time effectively, and lead within a dynamic environment. I developed strong interpersonal skills through customer interactions, enhanced my problem-solving abilities in fast-paced situations, and gained valuable experience in leadership, organization, and teamwork. My time at Greggs was instrumental in building a strong work ethic and fostering skills that are transferable to a variety of professional settings.

As a front of house waitress, I provided excellent customer service in a busy dining environment, ensuring guests had a positive experience from arrival to departure. My responsibilities included greeting and seating customers, taking orders accurately, and serving food and beverages efficiently. I worked closely with kitchen staff to coordinate meal preparation and delivery while maintaining a welcoming and professional atmosphere. Managing multiple tables at once strengthened my ability to multitask, stay organized, and work well under pressure. Additionally, interacting with diverse guests helped refine my communication skills, adaptability, and problem-solving abilities. This role enhanced my ability to collaborate with a team and provide high-quality service in a fast-paced setting.

As a part-time student whilst working as a crew member, I successfully balanced work and academics while thriving in a fast-paced, customer-focused environment. My responsibilities included providing excellent service, handling transactions, and preparing food to high standards, all while collaborating with a diverse team and interacting with customers from different backgrounds. I developed strong time management skills, efficiently prioritizing tasks to meet deadlines and maintain productivity. Working with a variety of people strengthened my ability to adapt, communicate effectively, and contribute to a positive team dynamic. This experience enhanced my multitasking, organizational skills, and ability to work well under pressure, making me highly effective in managing multiple responsibilities.

Working as an assistant in a rest home offers valuable opportunities to develop essential skills that are useful in any career. You'll strengthen communication by interacting with residents, staff, and families, while also building empathy and patience through caregiving. The role teaches teamwork as you collaborate with nurses and caregivers, problem-solving as you navigate unexpected situations, and time management by balancing multiple responsibilities. You'll enhance adaptability by adjusting to different challenges, sharpen attention to detail by following care routines, and grow interpersonal skills by forming meaningful connections with residents. These experiences not only prepare you for a professional future but also foster personal growth, making the role both rewarding and impactful.