Nicholas Kelham
Nottingham
Summary
Dedicated professional with a strong foundation in customer service, clear communication, and multitasking efficiency. Committed to maintaining professional composure in high-pressure environments while striving for continuous improvement and career advancement.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Head bartender
Green Park Brasserie
Bath, Bath and North East Somerset
05.2024 - Current
- Ensured customer satisfaction by providing excellent service.
- Managed bar operations to maintain efficiency.
- Increased sales with innovative cocktail creations.
- Conducted staff training for improved performance.
- Maintained high cleanliness standards, ensured compliance with health regulations.
Bartender
Brunning and Price
Bath, Bath and North East Somerset
03.2023 - 05.2024
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
Bar manager
Hall and Woodhouse
Bath, Bath and North East Somerset
10.2019 - 03.2023
- Streamlined bar operations by implementing efficient inventory management strategies.
- Trained new staff on customer service protocols to enhance guest experience.
- Enhanced customer satisfaction with professional bartending techniques.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
Education
BEng - Integrated Mechanical and Electrical Engineering
University of Bath
Bath 09.2019 - 05.2025
A-Levels - Maths, Physics and Business studies
Carlton Le Willows Academy
Nottingham 09.2017 - 06.2019
Skills
- Professional composure
- Multitasking efficiency
- Time optimisation
- Health and Safety regulations
- Clear communication
- Customer Service
References
References available upon request.
Timeline
Head bartender
Green Park Brasserie
05.2024 - Current
Bartender
Brunning and Price
03.2023 - 05.2024
Bar manager
Hall and Woodhouse
10.2019 - 03.2023
BEng - Integrated Mechanical and Electrical Engineering
University of Bath
09.2019 - 05.2025
A-Levels - Maths, Physics and Business studies
Carlton Le Willows Academy
09.2017 - 06.2019
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