Niam Patel
Hinchley Wood,Surrey
Summary
Enthusiastic individual with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Sales Assistant
John Lewis & Partners
Kingston upon Thames
07.2022 - 09.2022
- Improved customer service by efficiently handling queries and complaints.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Business and Management virtual work experience
Spring Pod
05.2021
- Financial planning - assessing where the finances should be spent in a particular task.
- Marketing tasks - creating and promoting an idea.
- Webinar from CEO of startup company GiffGaff.
Finance virtual work experience
Spring Pod
02.2021
- Accountancy - Calculation work - gross and net pay.
- Investment banking - talks from current investment bankers giving an insight into their roles and sharing their experiences.
- Investment - management of money, advising where to invest to ensure the highest returns.
- Insurance - Fundamentals, what insurance is, why it is needed, types of insurance.
Canteen work
Hinchley Wood School
01.2021 - 01.2022
- Serving food and beverages to students during break times
Family property and retail business
01.2015 - 01.2019
- Assist in cleaning, gardening and maintenance work ready for re-letting properties.
- In addition, I helped as a shop assistant in the family stationary and greetings card shop.
- This involved liaising with customers and general shop duties.
Education
Bachelor of Science - Business Management
University of Reading
Reading 09.2022 - 06.2025
A-Levels - Geography, Business, Economics
Hinchley Wood School
Surrey 09.2020 - 06.2022
GCSEs - Mathematics (5), English literature (6), English Language (6), RE (5), Combined Science (5,5)
Claremont Fan Court School
Surrey 09.2015 - 07.2020
Skills
- Calm under pressure
- Communication skills
- Team building
- Problem-solving
Languages
Gujarati
Intermediate
Affiliations
Football, business operations within football, fitness, cooking, cricket, socialising with friends and family, general awareness in current affairs.
Timeline
Bachelor of Science - Business Management
University of Reading
09.2022 - 06.2025
Sales Assistant
John Lewis & Partners
07.2022 - 09.2022
Business and Management virtual work experience
Spring Pod
05.2021
Finance virtual work experience
Spring Pod
02.2021
Canteen work
Hinchley Wood School
01.2021 - 01.2022
A-Levels - Geography, Business, Economics
Hinchley Wood School
09.2020 - 06.2022
GCSEs - Mathematics (5), English literature (6), English Language (6), RE (5), Combined Science (5,5)
Claremont Fan Court School
09.2015 - 07.2020
Family property and retail business
01.2015 - 01.2019
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