Ngozi Joseph

Waitress:

• Proactive waitress at Elliot's, a vibrant bar hosting up to 300 guests, and FOLIE in London.
• Efficiently managed high volumes of orders, demonstrating precision during peak times
• Anticipated customer needs, contributing to an enhanced overall dining experience.
• Maintained a positive and welcoming atmosphere at both establishments.

Bar staff:

• Bar Back at St. Clare Coffee and Bar - Canopy Hotel, London City.
• Directed bar and restaurant operations to promote sales and ensure customer satisfaction.
• Handled guests complaints effectively, protecting and enhancing the brand reputation.
• Proactively addressed and resolved guest feedback, contributing to the enhancement of service quality.

• Successfully generated funds to support the functions and services aimed at ending homelessness, impacting the lives of hundreds of individuals and contributing to the 1581 people who secured housing.
• Applied visual merchandising expertise to enhance store aesthetics, leading to a 25% improvement and contributing to 20% boost in overall sales.
• Attracted and retained customers, positively impacting the charity's shop community presence.

• Completed a short Virtual Internship programme with Forage in Data Analytics for KPMG
• Led preliminary data exploration for Sprocket Central Pty Ltd's datasets from the past 3 months
• Successfully managed key datasets like transactions, ensuring that less than 1% of transactions with missing fields (less than 0.1% of revenue) were appropriately handled and removed from the training dataset.
• Identified and addressed data quality issues, particularly dealing with empty values in various columns, such as brand and title job.

• Explored the psychology behind creating bold and attention-catching headlines
• Learned to utilise Bloomberg Terminals as a primary source for data and financial news
• Focused on the convergence of media and finance for a comprehensive understanding.