Summary
Overview
Work history
Education
Skills
Languages
Training
Additional Experience
Timeline
Generic

Ngan Tsai, (Victoria)

Milton Keynes,Buckinghamshire

Summary

Motivated History of Art and Film graduate with hands-on experience in galleries, archives, and cultural engagement. Skilled in creating welcoming visitor experiences, managing collections, and delivering workshops for diverse audiences. Multilingual (English, Cantonese, Mandarin) with strong communication skills and a proven ability to connect people through culture. Currently developing digital and marketing expertise to support innovative approaches to audience engagement. Adaptable, detail-oriented, and passionate about making arts and heritage accessible to all.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work history

Staff Member

Kokoro
Milton Keynes
- 09.2025
  • Front desk, cashier, serving customers with care and welcoming them
  • Handling food with delicacy and care

Gallery Volunteer Staff

Talbot Rice Gallery
Edinburgh
03.2024 - 05.2024
  • Welcomed and engaged with visitors to support inclusive gallery experiences
  • Collected visitor feedback and conducted surveys to enhance exhibition evaluation
  • Assisted across front-of-house operations in a dynamic gallery setting

Archival Intern

Scottish Civic Trust
Glasgow
02.2024 - 03.2024
  • Supported the development of the Trust’s archival records to connect architectural heritage with community memory
  • Catalogued historic photo slides and films using Google Spreadsheets
  • Gained insight into preservation, classification, and heritage interpretation
  • Placement

College of Arts & Humanities Library Associate

University of Glasgow
01.2024 - 01.2024
  • Participated in workshops exploring archival resources, academic libraries, and cultural collections
  • Developed understanding of arts research support and information services
  • One semester

Workshop Staff

Cup Noodle Museum, Nissin Company
Hong Kong
08.2021 - 09.2021
  • Delivered hands-on experiences to museum visitors and school groups
  • Facilitated interactive educational workshops, including engaging children in creative activities
  • Maintained safety and coordination of materials in a fast-paced public environment

Education

MA (Hons) - History of Art and Film & Television Studies

University of Glasgow
09.2021 - 06.2025

Seconday School - HKDSE -

Shatin Government Secondary School
Hong Kong
09.2015 - 07.2021

Skills

Organisation & Detail

  • Experienced in cataloguing, archiving, and managing records with accuracy

Public & Cultural Engagement

  • Visitor-facing experience in galleries, museums, and workshops; able to create welcoming and inclusive environments

Communication

  • Strong written and spoken communication in English, Cantonese, and Mandarin; confident in public speaking and report writing

Teamwork

  • Effective collaborator in events, academic projects, and workplace settings

Customer Service

  • Skilled in providing friendly, professional support in hospitality, retail, and cultural venues Digital Skills
  • Proficient in Google Workspace, Microsoft Office, Canva, and Zoom; developing skills in AI marketing and digital engagement

Creative Skills

  • Background in photography, filming, and visual storytelling; experience in co-creating short films

Adaptability

  • Quick learner with the ability to work in fast-paced and diverse environments

Languages

English
Fluent
Chinese (Mandarin)
Native
Chinese (Cantonese)
Native

Training

AI in Marketing (Intensive Course), General Assembly – Certificate expected Oct 2025

  • Developing skills in campaign strategy, audience insight, and AI applications in digital engagement.

Additional Experience

International Mentor

  • College of Arts, University of Glasgow (2023 & 2024)
  • Mentored new international students, offering academic and cultural guidance
  • Fostered a sense of inclusion and belonging for diverse student cohorts

Timeline

Gallery Volunteer Staff

Talbot Rice Gallery
03.2024 - 05.2024

Archival Intern

Scottish Civic Trust
02.2024 - 03.2024

College of Arts & Humanities Library Associate

University of Glasgow
01.2024 - 01.2024

MA (Hons) - History of Art and Film & Television Studies

University of Glasgow
09.2021 - 06.2025

Workshop Staff

Cup Noodle Museum, Nissin Company
08.2021 - 09.2021

Seconday School - HKDSE -

Shatin Government Secondary School
09.2015 - 07.2021

Staff Member

Kokoro
- 09.2025

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Ngan Tsai, (Victoria)