Neve Keen
Summary
After completing a Level 3 in Public Services I am now enrolled at Portsmouth University where I will be studying for a degree in Criminology. I will be living in Portsmouth from September 2026 and aim to find a weekend position (available for both day and evening shifts) where I can become a dedicated and reliable team member.
I am a friendly, motivated, enthusiastic candidate with a strong foundation in hospitality and customer service. With over 18 months' experience of working in a very busy and fast-paced restaurant, I feel confident in communication skills, accuracy with orders and payments and work well under pressure whilst being comfortable when faced with issues needing resolutions.
I would very much appreciate the opportunity of an interview.
Overview
2
2
years of professional experience
Work history
Restaurant worker
The George and Dragon
Oxford
2024.11 - 2026.06
- Delivered high-quality customer service, resulting in repeat patronage and positive feedback.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Welcomed guests warmly, ensuring a positive first impression as they were seated.
- Obtained strong knowledge of the menu whilst offering the daily specials.
- Processed cash and card payments promptly, minimising customer waiting times.
- Coordinated customer reservations using booking system.
- Supported kitchen operations, contributing to efficient service delivery during peak times.
- Upheld health and safety standards throughout all work areas.
- Confident when needing to find resolutions in a professional and discreet manner.
Education
Diploma of Higher Education - Level 3 Public Services
Abingdon and Witney College
Oxford 09/2024 - 06/2026
Skills
- Order taking proficiency
- Time-Efficient service
- Beverage preparation
- Table management
- Reservation management
- Situational awareness
- Daily specials memorisation
- Menu knowledge
- Clear communication
- Payment Processing
- Special dietary requirements
- Bartending
- Table service
- Restaurant cleaning practices
Affiliations
- I love music and singing and take part in open mics, I also enjoy fitness and going to the gym.
Timeline
Restaurant worker
The George and Dragon
2024.11 - 2026.06
Diploma of Higher Education - Level 3 Public Services
Abingdon and Witney College
09/2024 - 06/2026