Morgan McWilliam
Edinburgh,City of Edinburgh
Summary
I am a friendly and enthusiastic individual who is able to adapt easily to any situation in any environment. I work well in a fast paced environment and I have great communication skills and I am willing to do any task to the best of my ability as it is important to me to give my 100% effort into anything that I am asked to do. I am an organised worker with strong time management skills.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Waitress in Coffee bar/restaurant
Tartans and Tweeds
Girvan, South Ayrshire
2021.07 - 2024.08
- Enhanced guest satisfaction through attentive and prompt service.
- Managed Complaints with calm, clear communication and problem solving
- I demonstrated exceptional time management by maintaining immaculate and orderly spaces.
- Collaborated with kitchen staff to ensure order accuracy.
- Provided top-notch service to customers, improved overall dining experience.
- Gained knowledge of basic health and safety when carrying out basic maintenance checks.
- Improved customer satisfaction by providing efficient and friendly service.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
Scottish Qualifications Certificate - Maths, English, Biology, PE, French, History, Religious Education
Girvan Academy
Girvan 2018.08 - 2024.06
Skills
Being self Motivated, I am able to perform to a high standard when lone working, but I also have a great set of communications kills which allows me to fit into teams and communicate with customers with ease I am eager to prove myself and expand my skill set across a variety of environments
- Patience and composure
- Excellent memory recall
- Efficient tray carrying
- Order taking proficiency
- Customer Service
- Multidisciplinary teamwork
- Time management
- Health and Safety
- Task organisation
Accomplishments
During my time in school I completed my Duke of Edinburgh Bronze, Silver and Gold award. I finished my Gold Duke of Edinburgh award in summer 2023 and it is something I am so incredibly proud of as it made me stronger as a person and taught me so many key skills.
Affiliations
- I am a keen dancer. I first started dancing at like age of 3 and iv'e moved through the ranks ever since. I particularly enjoy tap, freestyle and jazz dancing.
Timeline
Waitress in Coffee bar/restaurant
Tartans and Tweeds
2021.07 - 2024.08
Scottish Qualifications Certificate - Maths, English, Biology, PE, French, History, Religious Education
Girvan Academy
2018.08 - 2024.06