Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Sanjiv Gurung

Oldbury,United Kingdom

Summary

Personable individual with strong work ethic and keen desire to excel in restaurant industry. Possesses excellent customer service and communication skills, paired with background in teamwork and problem-solving. Ready to contribute to creating positive dining experience and enhancing customer satisfaction.

Dedicated and reliable, consistently demonstrate strong customer service skills combined with positive attitude. Proven ability to work well under pressure and handle multiple tasks, ensuring smooth and efficient restaurant operations. Committed to creating welcoming atmosphere and delivering exceptional service in [Desired Position] role.

Offering strong candidateship with solid foundation in hospitality and customer service. Knowledgeable about maintaining hygiene standards, managing time efficiently, and assisting in kitchen operations. Ready to use and develop communication, teamwork, and multitasking skills in [Desired Position] role.

Experienced hospitality professional focused on providing exceptional customer service and maintaining welcoming dining environment. Capable of streamlining operations and enhancing guest experiences through strong teamwork and communication skills. Adept at managing busy shifts and ensuring high standards of food safety and cleanliness.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.

Overview

5
5
years of professional experience

Work history

Restaurant worker

Gorkhali Cafe
Kathmandu, Nepal
2023.11 - 2024.09
  • Ensured cleanliness in the dining area, contributing to a pleasant dining environment.
  • Performed cash handling tasks to ensure accurate transactions.
  • Provided excellent customer service to enhance guest experience.

Warehouse operator

Nepal Warehouse Company
Kathmandu, Nepal
2020.10 - 2022.05
  • Demonstrated dedication to safety with regular equipment checks.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Picked orders accurately, reducing instances of return or exchange.

Sales assistant

Singapore Fancy Store
Kathmandu, Nepal
2019.06 - 2022.04
  • Utilised excellent communication skills to provide detailed product information.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Improved customer service by efficiently handling queries and complaints.

Education

A-Levels - Economics and Sociology

Orient College
Kathmandu
2018-06

Skills

  • Restaurant equipment operation
  • Patience under pressure
  • Menu knowledgeability
  • Maintaining composure
  • Strong memory recall
  • Special diet catering
  • Adaptable communication
  • Cashiering experience
  • Stock control expertise
  • Sanitary cleanliness practices
  • Food prepping
  • Knife handling competence
  • Customer focus
  • Flexible working hours
  • Handling difficult situations
  • Beverage pairing knowledge
  • Table setting techniques
  • Wine serving techniques
  • Empathy towards customers
  • Proficient in english language
  • Familiarity with allergen information
  • Alcohol sales compliance
  • Basic computer literacy
  • Culinary presentation
  • Complaint handling
  • Reservation management
  • POS Software proficiency
  • Cutlery polishing
  • Dessert preparation
  • Order taking
  • Professional demeanour
  • Soup making
  • Bill development
  • Table serving
  • Catering experience
  • Drink running
  • Excellent communication
  • Vegetable prep
  • Cappuccino development
  • Table setting
  • Signature dish development
  • Food presentation
  • Menu ingredient expertise
  • Mocktail inventing
  • Beverage preparation
  • Fast dishwashing operations
  • Basic accounting
  • Sanitisation guidelines
  • Motivational leadership
  • Bill issuing and processing
  • Persuasive selling
  • Order upselling
  • Positive attitude
  • Seating customers
  • Main course development
  • Recipe planning
  • Cost control
  • Order accuracy
  • Cash handling
  • Customer Service
  • Payment Processing
  • Product knowledge
  • Table clearing
  • High-volume dining
  • Menu memorisation
  • Order processing
  • Upselling
  • Regulatory compliance
  • Point of sale system operation
  • Special dietary requirements
  • National Food Handlers certification
  • Table service
  • Efficient payment processing
  • Food hygiene protocol
  • Food ingredients expert
  • Seasonal special recommendations
  • Positive and approachable
  • Food and beverage knowledge
  • Health and safety standards
  • Dietary options
  • Punctuality

Languages

English
Intermediate
B1
Hindi
Intermediate
B1
Nepali
Proficient
C2

Timeline

Restaurant worker

Gorkhali Cafe
2023.11 - 2024.09

Warehouse operator

Nepal Warehouse Company
2020.10 - 2022.05

Sales assistant

Singapore Fancy Store
2019.06 - 2022.04

A-Levels - Economics and Sociology

Orient College
Sanjiv Gurung