NEUSA ROSA
london,United Kingdom
Summary
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings, office administrative. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices
Overview
8
8
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work History
Care assistant
SYDMAR LODGE (Home Care)
Edgware , United Kingdom
01.2025 - Current
- In 2 weeks of working received new contract full worker due to work productivity and it also increase salary
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling
- Monitored vital signs of patients for early detection of health complications
- Delivered excellent customer service by addressing concerns
- Encouraged independence among patients whilst assisting them with tasks
Carer assistant
THAMES HOMECARE SERVICE LTD
London, United Kingdom
08.2024 - 01.2025
- Managed 13 customer per day
- Accompanied client to Appointments, grocery
Ensured patients took all medications as prescribed - Support clients with household and housekeeping
- Handled emergency situations calmly, ensuring safety
- Promoted independence for disabled individuals through assistance with daily tasks.
Care assistant ( Part-Time)
Right at Home Barnet & Edgware
London, United Kingdom
07.2024 - 01.2025
- Assisted in daily living activities for enhanced patient comfort
- Monitored vital signs of patients for early detection of health complications
- Manager 11 customer per day
- Monitored client health conditions and reported immediate issues
Private caregiver
Private
London, London
04.2024 - 07.2024
- Managed customer needs and increased his productivity
- Prepared nutritious meals according to dietary requirements promoting better health outcomes
- Provided companionship to alleviate loneliness
- Liaised with healthcare professionals regarding patient's progress or changes in condition
- Administered medication as prescribed for better health management
Administrative assistant
Sabores Supremos Ltd (Care home)
Lisbon , Portugal
01.2023 - 03.2024
- Support general manager, administrator in administrative tasks answering phones, handling files , supporting managers meeting
- Managed over 50 customer calls per day
- Prepare, maintain personnel files, increased sales by 10%
- Assisting computer software, prepare presentations reports documents
- Enable invoicing to be carried out by Group Support Centre
- Complying with procedures, to maintain appropriate stock levels controls
Domiciliary care worker
Sabores Supremos Ltd
Lisbon, Portugal
12.2021 - 01.2023
- Managed 16 customer per day
- Organised regular feedback sessions with family members updating them on progress made thereby building trust
- Assisted in daily personal care routines for improved patient wellbeing
- Helped clients to carry out instructions recommended by health professionals
Administrative manager
COLÉGIO ALFA PROSPERIDADE LDA
Luanda , Angola
01.2019 - 11.2021
- Registered customer information on database
- Reconciled accounts and prepared month-end
- Conducted performance reviews, fostering employee development and growth
- Kept business in compliance with internal controls
- Increased office efficiency by streamlining administrative
- Facilitated office meetings to discuss and address team issues
- Handled 50 customer queries promptly improving overall customer satisfaction
Healthcare support worker
Centro de Saúde Bom Samaritano (Clinic)
Luanda, Angola
02.2017 - 01.2019
- Supported 15 patients through personal care tasks
- Support observations of patients, temperature, pulse, respiration blood pressure and weight
- Documented patient observations accurately for healthcare
- Provided emotional support for patients and their families during difficult times
- Successfully positioned, lifted and moved patients from bed into wheelchairs
- Assembled and dismantled equipment required by healthcare professionals
Education
National Senior Certificate - Science in Business Administration
Council for Quality Assurance in General and Further Education and Training
South AfricaNVQ Level 3 - Level 3 Diploma in Health and Social Care (1 year)
Training Express (Training Express)
London 10.2024 -
Bachelor of Science - Cost Management Accounting
Vaal University of Technology
South AfricaSkills
- Emergency Responses and First Aid Training
- Report writing and editing
- Supportive care
- Assisting with personal hygiene
- Admin and Office Support
- Manual handling certification
Certification
2023 - Course in Myrus e-learning and Mc Gowen training
2025 - Course in Moving and Positioning and Safer People Handling
2023 - Course in LIELTS Life Skills A1 Speaking and Listening
2015 - Course in Project Management
2009 - Course in Customer Services and Computer Skills
Additional Information
- Training in Carer Assistant ( including Physiotherapy)
- Training in Nursing Care ( Blood Pressure and Breathing Control)Emergency Medical Services
- Community Care Support ( Volunteer) Children Department Services Member
** Community Support Worker
Developed and led community outreach programs that engaged Church Social Community Service
(Assembly Of God Church in South Africa)
Provided essential personal and emotional support, which enhanced Community members satisfaction
Languages
Portuguese
Native
English
Advanced
C1
Spanish
Beginner
A1
Timeline
Care assistant
SYDMAR LODGE (Home Care)
01.2025 - Current
NVQ Level 3 - Level 3 Diploma in Health and Social Care (1 year)
Training Express (Training Express)
10.2024 -
Carer assistant
THAMES HOMECARE SERVICE LTD
08.2024 - 01.2025
Care assistant ( Part-Time)
Right at Home Barnet & Edgware
07.2024 - 01.2025
Private caregiver
Private
04.2024 - 07.2024
Administrative assistant
Sabores Supremos Ltd (Care home)
01.2023 - 03.2024
Domiciliary care worker
Sabores Supremos Ltd
12.2021 - 01.2023
Administrative manager
COLÉGIO ALFA PROSPERIDADE LDA
01.2019 - 11.2021
Healthcare support worker
Centro de Saúde Bom Samaritano (Clinic)
02.2017 - 01.2019
National Senior Certificate - Science in Business Administration
Council for Quality Assurance in General and Further Education and Training
Bachelor of Science - Cost Management Accounting
Vaal University of Technology
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