Summary
Overview
Work history
Education
Timeline
Generic

Nelly Ashory

Crawley,Crawley

Summary

A dedicated and driven individual, who is competitive and enjoys the challenge of meeting targets at the same time supporting customers with the best product for their needs. Who is motivated with the ability to exceed sales targets and make a difference to the organisations revenue. An expert knowledge of selling processes, and the understanding of the human and emotional aspects of buying and selling. Possessing strong social skills which then enables excellent relationship building with customers and third parties to enable a positive sales outcome. Skills Excellent customer service Sales driven Enjoys build excellent customer relationships Works well in a team and on own Able to help customers with the right product for them

Overview

1
1
year of professional experience

Work history

Customer Service Advisor

Recruitment Resourcer Lobster Recruitment Boots
Gatwick
  • Assisting customers with inquiries about products Scanning and updating the prices Working deliveries and stocking shelves Building relationships with customers

Assistant Manager, Coffee Shop Assistant

Danetti
  • Monitor and maintain store inventory Initiated targeted strategies to achieve sales and profit goals with management team Supervise and motivate staff to preform their best Communicate with clients and evaluate their needs
  • Pecs
  • Esquires Coffee, Greeting customers, taking orders and payments
  • Crawley Preparing hot and cold drinks, serving cakes and heating hot snacks to the required standards Cleaning equipment and all areas to ensure clean, safe and tidy at all times

Hotel Receptionist

Crowne Plaza
Gatwick
03.2023 - 04.2023
  • Greet guests and provide them with a warm welcome Check guests in and out of the hotel using the hotel's computer system Respond to guest inquiries and provide information about the hotel, its amenities, and the surrounding area Handle guest complaints and resolve issues in a timely and professional manner Assist guests with their luggage and coordinate transportation arrangements Take and process guest reservations and room assignments Ensure the front desk and lobby areas are clean and tidy at all times Follow all hotel policies and procedures.

Flair Events Event Assistant

Crawley, Kensington
07.2022 - 12.2022
  • Supporting baggage drop off provision for event participants Ensuring all items were number tagged according to runner wristband Checking all items were returned to correct runner Art Gallery - Crawley Welcoming gallery visitor, answering any queries they may have Overseeing visits to ensue all visitors gained the most from the experience

Education

Diploma of Higher Education - International Studies

University of Pecs

Certificate of Higher Education - undefined

Timeline

Hotel Receptionist

Crowne Plaza
03.2023 - 04.2023

Flair Events Event Assistant

07.2022 - 12.2022

Customer Service Advisor

Recruitment Resourcer Lobster Recruitment Boots

Assistant Manager, Coffee Shop Assistant

Danetti

Diploma of Higher Education - International Studies

University of Pecs

Certificate of Higher Education - undefined

Nelly Ashory