Nellie Duru
Reigate,SRY
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Dedicated Senior HCAwith 10 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
1
1
Certification
10
10
years of professional experience
Work history
Senior HCA
Elysium Healthcare
Charlwood , Surrey, UK
2017.11 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Nursing assistant
Acorn Court Nursing Home
Redhill , Surrey
2016.04 - 2017.08
- Developed strong rapport with patients through active listening and empathy, encouraging open communication.
- Provided high-quality patient care, resulting in increased comfort and satisfaction.
- Monitored vital signs regularly, ensuring early detection of potential health issues.
- Enhanced patient recovery process by assisting with physiotherapy sessions.
Education
Nurse General profile - Nursing
Medical University Mara Maleeva
Plovdiv 01.1993
GCSEs - A level diploma in all GCSEs subjects
Secondary School Vasil Kolarov
Plovdiv 09.1989
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
Languages
English
Proficient
C2
Bulgarian
Advanced
C1
Certification
Provided with training in ECG
Timeline
Senior HCA
Elysium Healthcare
2017.11 - Current
Nursing assistant
Acorn Court Nursing Home
2016.04 - 2017.08
Nurse General profile - Nursing
Medical University Mara Maleeva
GCSEs - A level diploma in all GCSEs subjects
Secondary School Vasil Kolarov