Sydney Chingeya

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.

• Assisted in all aspects of personal care, retaining comfort and dignity.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
• Kept patient environments clean and neat following optimum hygiene standards.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Maintained confidentiality and compliance standards for optimised patient care.
• Worked closely with nurses to maintain high levels of communication.
• Observed patient condition and behaviour closely, reporting changes or concerns promptly.
• Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Prepared healthy meals and delivered feeding support.

• Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
• Checked bags and identification with keen eye for detail.
• Inspected fire escapes, extinguishers and emergency lighting systems.
• Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
• Reported suspicious activities and persons to law enforcement for appropriate incident management.
• Patrolled facilities to prevent crime and unruly behaviour.
• Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Oversaw control room and gatehouse systems.
• De-escalated threatening behaviour with firm and commanding presence.
• Signed in and issued passes to visitors and contractors.

Crime Investigations

• Prepared thorough, accurate case files to support investigations and facilitate arrests.
• Used exceptional interpersonal skills to interview suspects and garner necessary information.
• Assessed threat, harm and risk from intelligence reports and selected management or dissemination options.
• Submitted detailed reports for incident occurrences during on-duty hours.
• Planned and implemented criminal investigations to solve assigned cases.
• Liaised with prosecution partners to manage processes around court proceedings.
• Testified in courts to support case evidence and findings and secure convictions for suspects.
• Secured charges against suspected criminals, gaining desired outcomes for victims and communities.
• Obtained victim and witness statements, documenting evidence to support investigations.
• Completed extensive risk assessments when conducting investigations.
• Interviewed suspects and witnesses to gather evidence.
• Attended court hearings to testify, provide evidence and support witnesses or victims.
• Stayed up-to-date on the latest laws, procedures and investigation best practices through training.
• Supported victims throughout investigations through listening to concerns and acting on requests.
• Analysed investigation facts to find links within cases.
• Completed detailed reports on case and evidence findings to determine outcome.
• Prioritised community safety by targeting reductions in crime with police patrols and reporting systems.
• Cultivated relationships with external agencies, schools and social service organisations.