I am good at taking on challenging new role harnessing interpersonal skills, collaboration and problem-solving. I am Driven to deliver high-quality service and consistent results.
I am also a good Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
23
23
years of professional experience
Work history
Senior HCA
Care plus
Cleethorpes , Lincolnshire
06.2020 - Current
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported team by demonstrating respect and willingness to help.
Worked flexible hours, covering nights, weekends and bank holidays.
Consistently arrived at work on time and ready to start immediately.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Improved efficiency and productivity by acquiring new skills.
Completed duties to deliver on targets with accuracy and efficiency.
Displayed energy and enthusiasm in fast-paced environment.
Completed customer orders with speed and accuracy.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used Microsoft Word and other software tools to create documents and clear communications.
Applied positive customer service approach to increase satisfaction levels.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Delivered exceptional customer service by proactively listening to concerns and answering questions.
Oversaw daily operations to achieve high productivity levels.
Special needs teachers assistent
Humberstone park special needs school
Cleethorpes , Lincolnshire
01.2016 - 05.2020
Improved students' social skills through targeted group activities.
Implemented effective behavioural strategies, resulting in decreased disruptions in the classroom.
Encouraged active participation in class activities by all students.
Developed individualised learning plans by assessing student needs.
Adapted teaching methods to cater for different learning styles.
Provided one-to-one support for students suffering from severe disabilities.
Conducted regular meetings with parents, updating them on child's progress.
Kept records of each student's development, noting any changes in behaviour.
Fostered emotional growth through empathy and understanding teaching methods.
Used assistive technology to facilitate communication for non-verbal students.
Created a safe, supportive environment by establishing clear classroom rules.
Dealt sensitively with parents' concerns, offering reassurance and practical advice.
Assisted students with daily routines to foster independence.
Participated in ongoing professional development to stay updated on SEN best practices.
Assessed students' motor, language and emotional skills through appropriate developmental screenings.
Created classroom environment to promote physical, social and emotional development.
Planned learning strategies, activities and materials to reflect needs of individual students.
Employed variety of instructional techniques and media to meet individual student needs and capabilities.
Maintained calmness during challenging situations, ensuring a stable learning environment.
Adapted classroom resources to make them accessible for visually impaired students.
Facilitated integration with mainstream classes for inclusive learning experience.
Assisted SEN students in regular classes with assignments.
Assessed SEN student abilities and crafted individual teaching plans.
Teaching assistant
Oasis academy wintringham
Cleethorpes , Lincolnshire
09.2011 - 01.2016
Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
Collaborated with teaching staff in organising school events, fostering community spirit.
Assisted in lesson planning for effective curriculum delivery.
Support worker
Linkage community trusy
Cleethorpes , Lincolnshire
09.2005 - 09.2011
Completed housekeeping tasks resulting in a clean, safe home environment.
Administered medication according to schedule, promoting optimal health outcomes.
Enhanced wellbeing of patients by providing emotional support and companionship.
Care assistant
Sussex house care home
Cleethorpes , Lincolnshire
09.2002 - 09.2005
Aid in mobility exercises which resulted in improved physical strength among elderly residents.
Ensured safe environment by maintaining orderliness and cleanliness in the facility.
Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Education
Level 2 - Understanding safe handling of medication in a healthandsocial
Learning direct
Grimsby
11.2025
Scottish Qualifications Certificate - Care certificate
Care plus
Grimsby
03.2024
NVQ Level 3 - First aid at work RQF
Care plus group
Grimsby
05.2023
NVQ Level 1 - Mathematics
Grimsby institute
Grimsby
09.2013
NVQ Level 2 - SEN supporting and Teaching in schools
Grimsby institute
Grimsby
07.2011
Level 2 - English adult literacy
Grimsby college
Grimsby
01.2011
Skills
Calm under pressure
Problem-solving
Communication skills
Public speaking
Strategic planning
Leadership
Knowledge of [Software]
Timeline
Senior HCA
Care plus
06.2020 - Current
Special needs teachers assistent
Humberstone park special needs school
01.2016 - 05.2020
Teaching assistant
Oasis academy wintringham
09.2011 - 01.2016
Support worker
Linkage community trusy
09.2005 - 09.2011
Care assistant
Sussex house care home
09.2002 - 09.2005
Level 2 - Understanding safe handling of medication in a healthandsocial
Learning direct
Scottish Qualifications Certificate - Care certificate
Care plus
NVQ Level 3 - First aid at work RQF
Care plus group
NVQ Level 1 - Mathematics
Grimsby institute
NVQ Level 2 - SEN supporting and Teaching in schools