Neil Jones
Security
Tonypandy,RCT
Summary
Dependable safety-conscious Security Guard who is attentive and observant with excellent communication skills and eye for detail. Adept at handling and resolving conflicts verbally and in a professional manner and focused on health and safety and most of all the wellbeing of personnel and the public.
I have worked in many aspects of the security industry from Concierge security, premises security and also crowd control security at various events including stadium security at Cardiff City Stadium and also the Principality stadium with various scales of interaction with members of the public and feel that I am very friendly and approachable.
I work very well as part of a team but also very confident when working alone as I have demonstrated during my 5 years employment as a security guard.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Security Concierge
Innov8 Facilities Management
Cardiff, Glamorgan
07.2022 - Current
- Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
- Conducted fire and security alarm testing to create stable systems.
- Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Prepared regular written logs and incident reports at close of each shift for management team.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Triaged problems quickly, providing precise and clear information to enable prompt security support.
Security Guard
Rubicon Wales Ltd
Cardiff, Glamorgan
09.2021 - 07.2022
- Prepared regular written logs and incident reports at close of each shift for management team.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
- Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
- Operated scanners to screen guests and belongings.
- Triaged problems quickly, providing precise and clear information to enable prompt security support.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
- Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Maintained composure and professionalism while screening visitors during high-volume periods.
Security Concierge
Innov8 Facilities management
Cardiff, Glamorgan
09.2019 - 09.2021
- Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
- Established effective access control systems, logging staff and visitor movement for accurate site records.
- Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
- Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
- Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Triaged problems quickly, providing precise and clear information to enable prompt security support.
- Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
- Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
Security Officer
Rubicon Wales Ltd
Cardiff, Glamorgan
06.2019 - 09.2019
- Inspected fire escapes, extinguishers and emergency lighting systems.
- Checked bags and identification with keen eye for detail.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Covered evening and weekend shifts to meet company goals.
- Monitored, authorised and recorded entrance and departure of vehicles and visitors.
- Updated team and coordinated responsibilities using two-way radio system.
- Signed in and issued passes to visitors and contractors.
- Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
- Patrolled facilities to prevent crime and unruly behaviour.
- De-escalated threatening behaviour with firm and commanding presence.
- Operated scanners to screen guests and belongings.
- Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
Skills
- SIA licence holder
- CPR certified
- Front desk operations
- Customer service
- Punctuality
- Attention to detail
- Safety and security
- Site patrolling
- Legible report writing
- Emergency evacuations assistance
- Microsoft Office
- Security camera monitoring
- Superb surveillance skills
- Interpreting procedures and instructions
- Radio communications
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Time ripens all things; no man is born wise.
Miguel de Cervantes
Timeline
Security Concierge
Innov8 Facilities Management
07.2022 - Current
Security Guard
Rubicon Wales Ltd
09.2021 - 07.2022
Security Concierge
Innov8 Facilities management
09.2019 - 09.2021
Security Officer
Rubicon Wales Ltd
06.2019 - 09.2019
NVQ Level 2 - Sport and Recreation
Coleg Morganwg
09.2000 - 07.2001
GCSEs - English - Literature and Language
Porth County Comprehensive School
09.1996 - 07.1998
GCSEs - Science (Double Award) Physics, Biology, Chemistry.
Porth County Comprehensive School
09.1996 - 07.1998
GCSEs - Physical Education
Porth county Comprehensive School
09.1996 - 07.1998
GCSEs - Catering
Porth County Comprehensive School
09.1996 - 07.1998
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