Summary
Overview
Work History
Education
Skills
Certification
Software Knowledge
Languages
Timeline
Hi, I’m

Nazar Ahamed Abdul Munaf

Ilford,ENG
Nazar Ahamed Abdul Munaf

Summary

MBA graduate in Business Analytics with a strong foundation in data analysis, strategic decision-making, and business operations. Skilled in utilizing advanced tools such as Excel and Power BI to drive insights and optimize business processes. Adept at collaborating cross-functionally to support HR functions, with a keen interest in leveraging analytical skills to enhance HR practices, employee performance, and organizational development. Seeking an HR role to apply analytical expertise, problem-solving abilities, and business acumen to contribute to the growth and efficiency of a dynamic organization. Accomplished MBA student, pursuing Business Analytics eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Overview

5
years of professional experience
1
Certification

Work History

Crescent Meditours Limited
Milton Keynes, England

Customer Relations Executive
08.2024 - Current

Job overview

  • Communicating with clients to understand their medical needs and provide information on treatments.
  • Coordinating with hospitals, doctors, and healthcare providers to arrange treatments and consultations.
  • Assisting clients with travel, visa, and medical documentation.
  • Addressing client concerns and resolving any issues during their medical journey.
  • Ensuring high levels of customer satisfaction with personalized services and follow-ups.
  • Promoting additional services like accommodation and transportation.
  • Converted Potential leads for payment in second month which is best performed month
  • Fostered strong relationships, leading to repeat business from customers.

Skill-Lync
Chennai , India

Inside Sales Specialist
01.2022 - 08.2022

Job overview

• Generating leads and prospecting potential clients.

• Conducting product demos and showcasing software/course benefits.

• Recommending tailored solutions based on client needs.

• Building and maintaining strong client relationships.

• Negotiating and closing sales deals.

• Collaborating with marketing and product teams for updates and feedback.

• Tracking sales performance and reporting to management.

  • Delivered persuasive sales pitches, resulting in increased conversion rates.
  • Mastered product knowledge to advise clients on appropriate products effectively.
  • Managed over 50 customer calls per day and increased sales by 5%

Lomos Archilabs
Bangalore, India

Business development manager
06.2020 - 04.2021

Job overview

  • Identifying and pursuing new business opportunities in architecture and construction sectors.
  • Building and maintaining relationships with clients, including firms, institutions, and professionals.
  • Promoting and selling online architecture software courses.
  • Coordinating with design and project teams to ensure timely project delivery.
  • Increased Conducting presentations and demos for potential clients.
  • Analyzing market trends to identify growth opportunities.
  • Negotiating contracts and managing client satisfaction.
  • Always best employee of company in sales and marketing department

Education

Dr. MGR Educational and Research Institute
India

Bachelor of Science from Architecture
07.2013 - 09.2019

University Overview

University of East London
London

Master of Business Administration from Business Analytics
05.2024

University Overview

Skills

  • Business intelligence tools
  • Microsoft excel expertise
  • SQL knowledge
  • Knowledge
  • Business communication
  • Sales trend analysis
  • SWOT Analysis
  • Cultural awareness
  • Strategic planning
  • Counselling employees
  • Teambuilding facilitation
  • Employment contract understandings
  • Compensation and benefits planning
  • Job description creation
  • Risk assessment methodologies

Certification

  • Power BI Essential Training
  • Learning Cloud Computing: Core Concepts
  • Excel: Advanced Formulas and Functions(2022)
  • Power BI Essentials Training
  • Project Management Foundations

Software Knowledge

Software Knowledge
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Power Point Presentation
  • Power BI
  • AutoCAD
  • SketchUp

Languages

English
Proficient (C2)
Tamil
Native
Malayalam
Intermediate
Hindi
Intermediate

Timeline

Customer Relations Executive
Crescent Meditours Limited
08.2024 - Current
University of East London
Master of Business Administration from Business Analytics
05.2024
Inside Sales Specialist
Skill-Lync
01.2022 - 08.2022
Business development manager
Lomos Archilabs
06.2020 - 04.2021
Dr. MGR Educational and Research Institute
Bachelor of Science from Architecture
07.2013 - 09.2019
Nazar Ahamed Abdul Munaf