NAVDEEP MANN
Ilford,England
Summary
Enthusiastic [Crew Member] offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Crew Member
McDonald's
Newbury Park, England
10.2022 - Current
- Maintained clean and sanitary food preparation areas and equipment.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Operated cash register to take payments and process orders.
- Flexibly took on various roles to support workflow.
- Ran orders from kitchen to dining areas.
- Acted as team player by helping colleagues finish their tasks.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Attended to customers with friendly and accurate service.
- Prepared food and beverages within target timeframes.
- Prepared products following restaurant portion and presentation standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Maximised restaurant cleanliness and accessibility.
- Took orders at counter and drive-through with clear communication and professionalism.
- Checked completed orders for accuracy, quality and presentation.
- Used fryers, grills and microwaves while following safety guidelines.
- Prepared tea, coffee and carbonated beverages for customers.
Customer Service
Post Office
Swansea, wales
12.2021 - 09.2022
- Deal with financial transactions and maintain the record of transaction
- Deal with enquiry of customer
- Postal service
- Receive and pays out cash,money order,foregin currency
Education
Master of Science - Management and Finance
Bangor University
Bangor 01.2022 - 01.2023
Master of Arts - ECONOMICS
SGGS KHALSA COLLEGE
MAHILPUR, INDIA 07.2018 - 05.2020
Bachelor of Arts - Main module(Economics,Computer Science,History)
SGGS KHALSA COLLEGE
MAHILPUR, INDIA 07.2014 - 05.2017
12th Class - Main Subjects(Mathematics,Economics,Computer Application)
SGHRS COLLIGATE PUBLIC SCHOOL FOR WOMEN
CHABBEWAL,INDIA 05.2012 - 03.2013
Skills
- Complaint resolution
- Cash handling
- Quality Assurance and Control
- Account management
- Customer service
- Call centre operations
- Sales strategies
- Counter sales
- Schedule management
- Probleming solving
- Security procedures
Languages
English,Hindi,Punjabi
Advanced
Timeline
Crew Member
McDonald's
10.2022 - Current
Master of Science - Management and Finance
Bangor University
01.2022 - 01.2023
Customer Service
Post Office
12.2021 - 09.2022
Master of Arts - ECONOMICS
SGGS KHALSA COLLEGE
07.2018 - 05.2020
Bachelor of Arts - Main module(Economics,Computer Science,History)
SGGS KHALSA COLLEGE
07.2014 - 05.2017
12th Class - Main Subjects(Mathematics,Economics,Computer Application)
SGHRS COLLIGATE PUBLIC SCHOOL FOR WOMEN
05.2012 - 03.2013
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