NAVDEEP MANN
Ilford,England
Summary
Enthusiastic [Crew Member] offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Crew Member
McDonald's
Newbury Park, England
2022.10 - Current
- Maintained clean and sanitary food preparation areas and equipment.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Operated cash register to take payments and process orders.
- Flexibly took on various roles to support workflow.
- Ran orders from kitchen to dining areas.
- Acted as team player by helping colleagues finish their tasks.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Attended to customers with friendly and accurate service.
- Prepared food and beverages within target timeframes.
- Prepared products following restaurant portion and presentation standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Maximised restaurant cleanliness and accessibility.
- Took orders at counter and drive-through with clear communication and professionalism.
- Checked completed orders for accuracy, quality and presentation.
- Used fryers, grills and microwaves while following safety guidelines.
- Prepared tea, coffee and carbonated beverages for customers.
Customer Service
Post Office
Swansea, wales
2021.12 - 2022.09
- Deal with financial transactions and maintain the record of transaction
- Deal with enquiry of customer
- Postal service
- Receive and pays out cash,money order,foregin currency
Education
Master of Science - Management and Finance
Bangor University
Bangor 2022.01 - 2023.01
Master of Arts - ECONOMICS
SGGS KHALSA COLLEGE
MAHILPUR, INDIA 2018.07 - 2020.05
Bachelor of Arts - Main module(Economics,Computer Science,History)
SGGS KHALSA COLLEGE
MAHILPUR, INDIA 2014.07 - 2017.05
12th Class - Main Subjects(Mathematics,Economics,Computer Application)
SGHRS COLLIGATE PUBLIC SCHOOL FOR WOMEN
CHABBEWAL,INDIA 2012.05 - 2013.03
Skills
- Complaint resolution
- Cash handling
- Quality Assurance and Control
- Account management
- Customer service
- Call centre operations
- Sales strategies
- Counter sales
- Schedule management
- Probleming solving
- Security procedures
Languages
English,Hindi,Punjabi
Advanced
Timeline
Crew Member
McDonald's
2022.10 - Current
Master of Science - Management and Finance
Bangor University
2022.01 - 2023.01
Customer Service
Post Office
2021.12 - 2022.09
Master of Arts - ECONOMICS
SGGS KHALSA COLLEGE
2018.07 - 2020.05
Bachelor of Arts - Main module(Economics,Computer Science,History)
SGGS KHALSA COLLEGE
2014.07 - 2017.05
12th Class - Main Subjects(Mathematics,Economics,Computer Application)
SGHRS COLLIGATE PUBLIC SCHOOL FOR WOMEN
2012.05 - 2013.03