Navdeep Kaur Gill
Hounslow,London
Summary
Highly skilled professional with expertise in time management, task completion, and quick learning. Demonstrates creativity and the ability to work independently as well as collaboratively within a team. Proficient in control and restraint training, aiming to leverage these skills towards achieving organisational goals.
Overview
9
9
years of professional experience
Work History
Detention Custody Officer
Mitie Care and Custody
Hounslow, London
02.2023 - Current
- Assisted in seamless operation of visiting hours, ensuring smooth communication between residents and visitors.
- De-escalated threatening behaviours, using restraint techniques when necessary.
- Recognised signs of bullying and blackmail, taking immediate action to prevent escalation.
- Searched arriving residents for contraband and placing valuables for safekeeping.
- Patrolled centre areas to prevent escapes and unauthorised access for secure premises.
Personal Trainer
Self Employed
Hounslow, London
01.2019 - 12.2024
- Motivating and training clients whilst keeping of track of their personal goals and health metrics
- Providing excellent customer service
- Trained clients to practise proper form, posture and technique.
Online Shopper
Sainsburys
Hayes, London
11.2021 - 02.2022
- Picking online orders through a device, whilst suggesting alternatives for products not available currently within the store
- Providing excellent customer service to customers
- Followed company standards and paid careful attention to customer requests.
- Assisted customers in finding products, leading to increased sales.
Sales Advisor
HSS Hire Heathrow
Hounslow, Heathrow
01.2020 - 08.2020
- Ensuring stock levels are accurate whilst ensuring stock loses are minimized by liaising with stock managers to investigate stock discrepancies
- Creating customer relations by problem solving and strategic thinking
- Built rapport with new and existing customers to boost client retention.
- Placed customer orders, providing guidance on product delivery timeframes.
Sales Advisor
Debenhams
Hounslow
11.2017 - 10.2019
- Advising and serving customers whilst providing a high level of customer service to enhance customers’ shopping experience within Debenhams
- Ensuring stock levels are maintained, processing payments, handling customer complaints, arranging seasonal window displays and promoting store cards & special offers
- Worked extended hours during holiday season managing high customer footfall.
- Placed customer orders, providing guidance on product delivery timeframes.
Traffic Marshal
Combined Service Provider
Greater London
06.2016 - 11.2017
- Giving people directions where to go, whilst providing a high level of customer service at prestigious events such as; Royal Ascot, Kempton and Epsom Down race courses
- Managed pedestrian walkway to promote order and organisation.
- Ensured safety of pedestrian crossing by effectively controlling traffic flow.
- Collaborated with team members for efficient workflow during peak hours.
General Assistant (Voluntary Worker)
British Heart Foundation
Isleworth, Hounslow
03.2016 - 07.2016
- Directing customers towards products they are after, helping customers find delivery options for furniture whilst engaging & interacting with customers on a regular daily basis
- Participated with meeting and greeting customers and helping them purchase they’re desired items
Education
A-Levels - BTEC LEVEL 3 NATIONAL SUBSIDARY APPLIED SCIENCE (FORENSIC SCIENCE), BTEC LEVEL 3 SUBSIDARY DIPLOMA IN TRAVEL AND TOURISM
West Thames College
01.2015 - 1 2017
GCSE’s - Mathematics, ICT, English, Science, Religious Education, Geography, French
Feltham Community College
01.2011 - 1 2015
Skills
- Time management
- Task completion
- Quick learning
- Creativity
- Independent work
- Teamwork
- Control and restraint training
Custom
Available upon request
Languages
English
Fluent
Punjabi
Native
Timeline
Detention Custody Officer
Mitie Care and Custody
02.2023 - Current
Online Shopper
Sainsburys
11.2021 - 02.2022
Sales Advisor
HSS Hire Heathrow
01.2020 - 08.2020
Personal Trainer
Self Employed
01.2019 - 12.2024
Sales Advisor
Debenhams
11.2017 - 10.2019
Traffic Marshal
Combined Service Provider
06.2016 - 11.2017
General Assistant (Voluntary Worker)
British Heart Foundation
03.2016 - 07.2016
A-Levels - BTEC LEVEL 3 NATIONAL SUBSIDARY APPLIED SCIENCE (FORENSIC SCIENCE), BTEC LEVEL 3 SUBSIDARY DIPLOMA IN TRAVEL AND TOURISM
West Thames College
01.2015 - 1 2017
GCSE’s - Mathematics, ICT, English, Science, Religious Education, Geography, French
Feltham Community College
01.2011 - 1 2015
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