Nathan Young
Wirral
Summary
Apprentice Project Administrator within the Cheshire & Merseyside Mental Health Programme, specialising in NHS programme administration and stakeholder engagement. Experienced in improving procedures, evaluating services, and presenting findings to NHS England, with strong skills in project support, governance systems maintenance, and compliance with NHS standards. I bring board-level governance experience as a Trustee for YMCA and serve as a UK Deaf Sport Advocate, representing the organisation before the DCMS Select Committee and engaging with national media. Alongside my professional work, I am recognised as the fastest deaf swimmer in Great Britain, holding multiple British records and recently representing Great Britain at the Deaflympics in Tokyo.
Overview
6
6
years of professional experience
Work history
Apprentice Project Administrator
NHS- Cheshire & Merseyside Mental Health Programme
Chester, Cheshire
07.2025 - Current
- Served as primary contact for enquiries, supporting Programme Manager and project teams.
- Provide clerical and project support including minute-taking, correspondence management, filing, document preparation, and meeting coordination.
- Maintain tracking systems for project tasks and support governance arrangements.
- Collaborate with high-level stakeholders across NHS Trusts, commissioners, NHS England, Clinical Networks, and third-sector providers.
- Contributed to the development of new policies and procedures, ensuring alignment with programme objectives and compliance standards.
- Evaluated Text Relay services for Deaf users, compiling a formal report and delivering a presentation to NHS England.
- Ensured compliance with NHS data-protection policies and health and safety requirements.
Swimming teacher
Helen Diamond Swimming School
Wirral
01.2023 - Current
- Designed and delivered personalised swimming plans to enhance confidence and skills.
- Maintained accurate progress records and communicated updates to management effectively.
- Resolved student and parent concerns through exceptional customer service.
- Supported administrative tasks to ensure operational efficiency.
- Developed adapted lesson plans for children with physical and additional needs, promoting individual progression.
Leisure Assistant / Lifeguard
Wirral Council
Wirral
08.2021 - 12.2022
- Monitored swimming areas to ensure patron safety, responding swiftly to emergencies. Delivering first aid and CPR in compliance with certified lifeguard procedures.
- Conducted routine safety checks on pool equipment and water quality, reporting issues promptly.
- Provided clear safety instructions and briefings to swimmers of all ages.
- Maintained detailed incident reports to support operational safety and regulatory compliance.
- Collaborated with team members during emergency drills to reinforce adherence to procedures.
- Provided reception and administrative support when required.
- Recognised risks and acted appropriately to mitigate them, upholding customer safety.
- Further routine training undertaken, to keep up to date with with new procedures.
Coffee shop assistant
Bean Coffee
Liverpool
02.2020 - 08.2021
- Delivered personalised customer service, creating a welcoming atmosphere and positive experiences.
- Processed payments accurately via POS systems, ensuring financial integrity and accountability.
- Managed multiple tasks efficiently, including order taking, beverage preparation, and food service operations.
- Maintained cash drawers to ensure accuracy during transactions.
- Supported front-of-house operations through effective communication with kitchen staff for timely order fulfilment.
- Assisted in daily opening and closing procedures, encompassing stock checks and café organisation.
Education
Bachelor of Science - Sports and Exercise Science
Science Liverpool John Moores University
Liverpool 08.2019 - 07/2022
Skills
- Mental health and wellbeing awareness
- Experience working with children & young people
- Workshop support & programme delivery
- Stakeholder engagement (NHS, charities, communities)
- Safeguarding & confidentiality
- Communication – written, verbal, public speaking
- Report writing & data tracking
- Organisation, time management & multitasking
- Inclusive practice and understanding of accessibility needs
- First Aid experience
- Public speaking
Accomplishments
- Multiple British Record Holder (Swimming).
- Deaflympics Bronze Medallist.
- Flag Bearer at the Tokyo 2025 Deaflympics
- VIP Guest at BBC Sports Personality of the Year 2017
- Wirral Youth Heroes Award 2013 - Designated Associates Award for Education and Outstanding Academic Achievement
Languages
British Sign Language (BSL)
Beginner
Advocacy & Public Engagement
UK Deaf Sport Advocate
- Championing equality for deaf athletes nationally, influencing policy and awareness.
- Represented UK Deaf Sport before the DCMS Select Committee in parliament, shaping ongoing national discussions.
- Raised awareness through BBC, ITV, podcasts, and public advocacy.
- Promoted inclusivity in disability sport via media campaigns and video interviews, reaching wide audiences.
Volunteer Roles
Trustee | YMCA | 2023 – Present
- Support the overall governance and strategic direction of the charity.
- Support the development and delivery of YMCA objectives, and long-term goals in line with governing documents, legal requirements, and regulatory standards.
- Provide oversight and accountability to ensure effective service delivery, financial stability, and long-term sustainability.
- Collaborate with board members to evaluate organisational performance and identify opportunities for growth and improvement.
YMCA Wirral Ambassador | YMCA | 2015 – 2023
- Promoted YMCA initiatives, services, and events to the local community.
- Built relationships with community stakeholders to increase engagement and participation.
- Represented the organisation at public events and outreach activities, advocating for YMCA's mission and values.
Timeline
Apprentice Project Administrator
NHS- Cheshire & Merseyside Mental Health Programme
07.2025 - Current
Swimming teacher
Helen Diamond Swimming School
01.2023 - Current
Leisure Assistant / Lifeguard
Wirral Council
08.2021 - 12.2022
Coffee shop assistant
Bean Coffee
02.2020 - 08.2021
Bachelor of Science - Sports and Exercise Science
Science Liverpool John Moores University
08.2019 - 07/2022