Nathan Lines
Summary
Detail-oriented professional with strong customer service and problem-solving skills. Retail experience prioritises customer needs while maintaining professionalism. Hands-on site agent experience builds confidence in power tool use. Academic background in Maths and Physics strengthens analytical thinking and communication, facilitating clarity in complex concepts and effective team collaboration.
Overview
4
4
years of professional experience
Work history
Shop floor worker
Cherry Lane Garden Centre
Langford, Central Bedfordshire
2025.11 - Current
- Maintained safe work environment, ensuring compliance with health and safety regulations.
- Facilitated smooth checkouts with proficient cash handling skills.
- Assisted customers, improved overall shopping experience.
- Improved store operations through consistent cleaning and organisation.
- Restocked shelves to better product visibility for customers
- Presented merchandise attractively, encouraging customer purchases.
- Upheld company policies whilst dealing with returns or exchanges.
- Updated product labelling and pricing to reflect discounts and offers.
Site agent
The Knights Templar School
Baldock, Hertfordshire
2022.07 - Current
- Managed event setups, conducted outdoor maintenance, and executed summer decorating tasks.
- Played a key part in maintaining and improving the site over summer holidays while at school.
- Worked as a morning assistant from 6:30 to 8:00, supporting daily operations.
Maths tutor
Self-employed/ Families that want
, Central Bedfordshire
2026.01 - Current
- Introduced alternative solving methods to assist pupils who struggled with conventional techniques.
- Introduced alternative solving methods to assist pupils who struggled with conventional techniques.
- Boosted student confidence for successful exam results.
- Provided targeted feedback to students, improving their problem-solving skills.
- Incorporated technology into lessons, enhancing the learning experience
- Used real-world examples whilst teaching to make math relatable and interesting.
Education
GCSEs -
Henlow Church of England Academy
Henlow, Central Bedfordshire 2023.09 - 2025.06
A-Levels -
The Knights Templar School
Baldock, Hertfordshire 2026.09 -
Skills
Good customer service
Self motivated
Good with tools/handy
Problem solving
Good communications
Good customer service:
Due to working in a shop, I experience a lot of interactions with customers, this has led me to develop very good customer service skills understanding that the customers needs are a priority and politeness and professionalism are a requirement
Proficient with the use of tools:
Spending my summers and mornings before school working as a site agent has allowed me to spend a lot of time doing DIY which means I am confident in the use of most power tools and decorating equipment
Problem solving:
Due to choosing A-levels in Maths and Physics, it is required to work through tough problems requiring a lot of attempting something unsure of whether it is correct and adjusting and refining that approach to make it correct and efficient as possible
Communication:
Both my two prior jobs and tutoring have aided me in bettering my communication skills The need to explain complex concepts in a clear and concise manner or solving a problem within the team I work with, or communicating with customers to ensure both the their needs and ours are met
Affiliations
- Football
- Motorsports (BTCC and British GT particularly)
- The Gym/ maintaining fitness
Accomplishments
Captained both my secondary school football team (winning team of the year as well) and non-school team for 3 years and coached my younger brothers team for a year.
Timeline
A-Levels -
The Knights Templar School
2026.09 -
Maths tutor
Self-employed/ Families that want
2026.01 - Current
Shop floor worker
Cherry Lane Garden Centre
2025.11 - Current
GCSEs -
Henlow Church of England Academy
2023.09 - 2025.06
Site agent
The Knights Templar School
2022.07 - Current