Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Natasha Trivedi

Wellingborough,Northamptonshire

Summary

A skilled professional with expertise in sales target achievement, customer retention, and strategic selling techniques. Demonstrates strong bilingual communication abilities in Gujarati and Hindi, coupled with a confident approach to complaint handling and legal document preparation. Proficient in legal research, documentation review, and analysis, ensuring accuracy and compliance. Adept at optimising time management while maintaining a positive attitude to drive results. Committed to leveraging product knowledge and strategic skills to achieve organisational goals and foster long-term success.

Overview

8
8
years of professional experience

Work history

Sales assistant

Flannels
Rushden, Northamptonshire
09.2024 - Current
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Improved customer service by efficiently handling queries and complaints.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Collaborated effectively with team members to meet sales targets.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Part Time Sales Assistant

Dune London
Leicester, United Kingdom
11.2022 - 08.2024
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Assisted customers with product selection for optimal satisfaction.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Trained new staff members, fostering a supportive working environment.
  • Built strong relationships with regular customers for repeat business.

Part Time Sales Assistant

House of Fraser
Rushden, United Kingdom
11.2019 - 04.2022
  • Collaborated with management to forecast future sales, optimising inventory management.
  • Improved customer service by efficiently handling queries and complaints.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Identified discrepancies in stocks through regular inventory management.
  • Facilitated smoother operations by handling administrative tasks effectively.

Virtual Work Experience Participant

White and Case
04.2021 - 05.2021
  • In this virtual work experience, I had to complete multiple tasks that were related to financial law, and it was to help assist major banks in making legal decisions and to help resolve their problems
  • We had to watch multiple problem videos then solve them and then submit them, after that we had to complete a 2-minute presentation about what we would conclude from the problem videos and how to resolve those problems
  • This helped me further refine my IT skills, research skills and presentation skills.
  • Supervised document review tasks, ensured timely completion of projects.
  • Reviewed legal documents for accuracy and compliance.

Work Experience Intern

Citizens Advice Bureau
Wellingborough
04.2021
  • During this experience I had helped create an advice sheet for about what advice they could give to rent rerrers and I talked about their rights and their landlords' rights and what they can do about the situation
  • From this I have gained experience and refinement in using my research skills and applying them for the advice sheet

NCS Participant

07.2019 - 08.2019
  • During my four weeks doing NCS, I have learnt a lot of new skills and it has also built my confidence with speaking to new people as I was left with no option in certain situations when I would not be with my friends
  • During the social action, our group had refurbished the garden area in Redwell Primary school, and we had turned it into a sensory garden which has been recognised greatly and has even been featured in the Northamptonshire Telegraph
  • I have gained leadership skills as I was head of PR and having to sort out all the fundraising and setting people tasks, I ran a cake sale as part of the fundraising where I had sorted out where it was going to be and sorted out how we were going to get cakes and getting permission from the Wellingborough council to this cake sale

Volunteer

Wellingborough Library
Wellingborough
10.2017 - 10.2018
  • When volunteering at the library, I also helped out with the summer reading challenge
  • This has helped me improve my confidence skills as I had to speak to strangers and this has helped me to be more confident when I have to speak in front of a big audience

Education

GCSE - English Literature, English Language, Combined science, Maths, Art, BTEC Business, Gujarati, History, Philosophy and Ethics

Sir Christopher Hatton Academy
Wellingborough, Northamptonshire
09/2014 - 09/2019

A level - Business, Law, Religious Studies, Psychology, EPQ

Wrenn School
09.2019 - 06/2021

LLB - Law

University of Leicester
Leicester
09/2021 - 06/2024

Skills

  • Bilingual or multilingual ( can speak Gujarati and Hindi fluently)
  • Sales target achievement
  • Time optimisation
  • Customer retention
  • Positive attitude
  • Complaint handling
  • Confident communicator
  • Product knowledge
  • Legal document preparation
  • Strategic selling techniques
  • Legal research
  • Legal documents review
  • Legal documentation knowledge
  • Legal analysis capabilities

Accomplishments

Completed Duke of Edinburgh Bronze award in 2018.

Affiliations

  • Reading
  • Attending fitness classes
  • playing badminton

References

References available upon request.

Timeline

Sales assistant

Flannels
09.2024 - Current

Part Time Sales Assistant

Dune London
11.2022 - 08.2024

Virtual Work Experience Participant

White and Case
04.2021 - 05.2021

Work Experience Intern

Citizens Advice Bureau
04.2021

Part Time Sales Assistant

House of Fraser
11.2019 - 04.2022

A level - Business, Law, Religious Studies, Psychology, EPQ

Wrenn School
09.2019 - 06/2021

NCS Participant

07.2019 - 08.2019

Volunteer

Wellingborough Library
10.2017 - 10.2018

GCSE - English Literature, English Language, Combined science, Maths, Art, BTEC Business, Gujarati, History, Philosophy and Ethics

Sir Christopher Hatton Academy
09/2014 - 09/2019

LLB - Law

University of Leicester
09/2021 - 06/2024

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Natasha Trivedi