Tegan Lane
Sheffield / Liverpool ,South Yorkshire/Merseyside
Summary
Versatile professional specialising in customer service and cash management. Exhibits strong initiative and multitasking capabilities while maintaining composure in high-pressure situations. Focused on enhancing customer engagement through effective communication and accurate cash handling, seeking opportunities for career growth in service-oriented roles.
Overview
4
4
years of professional experience
Work history
Tesco colleague
Tesco Extra
Sheffield, South Yorkshire
2026.06 - Current
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Built rapport with new and existing customers to boost client retention.
- Accepted card, cash and cheque payments in POS register system.
- Managed customer lines for minimum wait times and high satisfaction.
- Requested and checked customer IDs at checkout for age-restricted products.
- Explained establishment policies to customers and offered advice on selections.
Crew member
Mcdonalds
Sheffield , South Yorkshire
2023.01 - 2025.06
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Handled high-pressure situations calmly providing solutions promptly.
- Provided personalised customer service fostering loyalty amongst clients.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
Education
BTEC Level 3 - Sports coaching and management
Acess Sport College
Sheffield 09/2022 - 06/2024
Bachelor of Science - Football Science
Liverpool John Moores University
Liverpool 09/2025 -
Skills
- Cash handling skills
- Cash management
- Customer Service
- Customer engagement
- Time-management
- Multitasking efficiency
- Time efficiency
- Stress resilience
- Effective communication
- Critical evaluation
- Initiative taking
Timeline
Tesco colleague
Tesco Extra
2026.06 - Current
Crew member
Mcdonalds
2023.01 - 2025.06
Bachelor of Science - Football Science
Liverpool John Moores University
09/2025 -
BTEC Level 3 - Sports coaching and management
Acess Sport College
09/2022 - 06/2024