Natanza May
Tidworth,Wiltshire
Summary
Organised, compassionate professional with 8 years of experience in high pressured support environments,knowledgeable about patient care, communication, and maintaining clean and safe environment. Adept at building rapport with patients and colleagues, demonstrating empathy and reliability. Ready to use and develop organisational, interpersonal, and caregiving skills in Healthcare role.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Support worker
Two Saints Enterprise
Andover, Hampshire
2018.03 - Current
- Maintained accurate records to support residents effectively.
- Assisted in facilitating therapeutic interventions with external agencies for resident recovery.
- Identified additional support provisions to enhance clients' growth opportunities.
- Documented clients' progress to assess service impact.
- Provided practical daily living advice, including financial planning, housing support, and legal guidance.
- Supported service users in developing independence within society.
- Coordinated with external support providers to ensure continuity of care.
- Evaluated clients and recorded information for analysis purposes.
- Completed bed, welfare and security checks on residents.
- Ensured safety by monitoring residential environment regularly.
- Deescalated tense situations through use of effective communication strategies, maintaining peace within the residential facility.
- Conducted routine checks during night shifts to maintain a secure environment for everyone in residence.
- Actively listened to client concerns thus creating a comforting environment.
Health care assistant
Nurse Plus
Salisbury, Wiltshire
2017.02 - 2018.03
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Prepared healthy meals and delivered feeding support.
Education
Diploma of Higher Education - General studies
Emmanuel High School Kingstown
St.Vincent & The Grenadines 2000.09 - 2005.07
Skills
- Record keeping and organisation
- Calmness under pressure
- Communication skills
- Reliability and trustworthyness
- Empathy
- Computer literacy
Affiliations
- reading, travelling, learning new things
References
References available upon request.
Timeline
Support worker
Two Saints Enterprise
2018.03 - Current
Health care assistant
Nurse Plus
2017.02 - 2018.03
Diploma of Higher Education - General studies
Emmanuel High School Kingstown
2000.09 - 2005.07