Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Natalie Phillips

Residential Practitioner (Young People)
Doncaster,South Yorkshire

Summary

A positive and upbeat, dedicated and caring professional with extensive experience in a residential childcare setting. Proficient in conflict resolution, with a strong focus on behaviour management and mentoring as well as providing young people with a safe, caring and nurturing environment. Adept at implementing de-escalation techniques, and incident reporting to ensure child protection. Skilled in mental health support techniques, interpersonal communication, with a strong awareness of a broad range of cultures and backgrounds, complemented by inventory management skills, care planning capabilities and exceptional record keeping accuracy.

Self-motivated with a positive attitude, with natural emotional intelligence and resilient in any given situation.

Committed to providing the highest standard of care possible for some of the most vulnerable young people in society.

With up to date Child Safeguarding awareness, First Aid Certification and a full, clean UK driving licence.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Residential Practitioner (Young people)

Bradford Children and Families Trust
Bradford, West Yorkshire
08.2020 - Current
  • Conduct regular house meetings to facilitate open dialogue and resolve issues.
  • Provide emotional support to enhance self-esteem in young individuals.
  • Facilitate group activities to promote social interaction amongst residents.
  • Arrange and ensure attendance at medical appointments.
  • Model and monitor everyday skills for independent living post-care.
  • Adhere to safety regulations, maintaining a secure environment at all times.
  • Address individual support needs whilst presenting opportunities for personal development.
  • Record detailed reports to ensure accurate case management.
  • Coordinate with external agencies for additional support services when required.

Residential care worker

Barchester Healthcare
Bradford, West Yorkshire
03.2020 - 08.2020
  • Planned, managed and facilitated the day to day care of elderly residents living with dementia.

Residential Practitioner (Young People)

Bradford Children and Families Trust
Bradford, West Yorkshire
01.2012 - 03.2020

All roles and responsibilities were as per my current role. I left the position briefly to work with the elderly and realised my passion was working with young people and returned to the role after six months.

Education

Therapeutic Crisis Intervention - Trauma Informed Care

Bradford Children and Families Trust
Bradford
11.2023 - 11.2023

Children and Young People's Mental Health - Child and Adolescent Psychology

Northern Council for Further Education
Bradford
05.2021 - 08.2021

The Safe Handling of Medicines - Pharmacy Practice

Northern Council for Further Education
Bradford
04.2014 - 07.2014

Key Skills in Application of Number - Mathematics

Equality, Diversity and Inclusion
Bradford
06.2012 - 09.2012

Diploma in Health and Social Care - Health and Social Sciences

Equality, Diversity and Inclusion
Bradford
10.2011 - 03.2012

Adult Literacy - Literacy Education

Edexcel
Bradford
04.2009 - 07.2009

Health and Social Care - Vocational Education and Training

National Vocational Qualification
Bradford
10.2007 - 10.2008

Skills

  • Empathetic and Compassionate
  • Patient
  • Resilient
  • Conflict and Behaviour Management
  • Strong Interpersonal Communication
  • Self Motivated
  • Team Player

Affiliations

  • Hiking and spending as much time as possible outdoors.
  • Boxing for fitness.
  • Yoga.
  • Family time.
  • Singing, dancing and enjoying life as much as possible.

Timeline

Therapeutic Crisis Intervention - Trauma Informed Care

Bradford Children and Families Trust
11.2023 - 11.2023

Children and Young People's Mental Health - Child and Adolescent Psychology

Northern Council for Further Education
05.2021 - 08.2021

Residential Practitioner (Young people)

Bradford Children and Families Trust
08.2020 - Current

Residential care worker

Barchester Healthcare
03.2020 - 08.2020

The Safe Handling of Medicines - Pharmacy Practice

Northern Council for Further Education
04.2014 - 07.2014

Key Skills in Application of Number - Mathematics

Equality, Diversity and Inclusion
06.2012 - 09.2012

Residential Practitioner (Young People)

Bradford Children and Families Trust
01.2012 - 03.2020

Diploma in Health and Social Care - Health and Social Sciences

Equality, Diversity and Inclusion
10.2011 - 03.2012

Adult Literacy - Literacy Education

Edexcel
04.2009 - 07.2009

Health and Social Care - Vocational Education and Training

National Vocational Qualification
10.2007 - 10.2008
Natalie PhillipsResidential Practitioner (Young People)