Natalie Glover
Sheffield,South Yorkshire
Summary
Dependable Worker with knack for hands-on tasks and record of improving team morale. Known for completing projects on time and maintaining safety standards. Excels in collaborative environments and contributes to productivity and workplace harmony.
Overview
20
20
years of professional experience
Work history
Family Time Contact Worker
Sheffield City Council
Sheffield, South Yorkshire
02.2016 - Current
- Facilitated supervised contact sessions between children and their families to promote healthy relationships.
- Assessed family dynamics and individual needs to tailor contact plans effectively.
- Documented observations and interactions during visits to provide comprehensive reports for case reviews.
- Collaborate with social workers and other professionals to ensure alignment of goals and interventions.
- Developed and implemented strategies to address behavioural challenges observed during family interactions.
Salon manager
Rapid Tan
Sheffield, South Yorkshire
10.2014 - 02.2016
- Led team in delivering exceptional customer service and maintaining high satisfaction levels.
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Developed and implemented training programmes to enhance staff skills and performance.
Clinical support worker
Sheffield Teaching Hospitals- NHS
Sheffield, South Yorkshire
10.2011 - 08.2014
- Supported healthcare professionals by assisting with patient assessments and care plans.
- Monitored patients' conditions and reported any significant changes to nursing staff.
- Assisted in maintaining a clean and safe environment for patients and staff.
Site secretary
Bowmer & Kirkland
Sheffield, South Yorkshire
12.2009 - 10.2011
- Coordinated daily administrative tasks to ensure smooth office operations.
- Managed correspondence and documentation to maintain organised records.
- Assisted in scheduling meetings and appointments to optimise team productivity.
Salon receptionist
Top To Toe Beauty Salon
Sheffield , South Yorkshire
08.2006 - 12.2009
- Managed appointment scheduling and maintained organised front desk operations to enhance client experience.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organisation of salon area to create welcoming environment for clients.
Education
NVQ Level 2 - Health and Social care
Sheffield City College
Sheffield04.2015
GCSEs - Maths English Science
Tapton Secondary School
Sheffield07.2006
Skills
- Punctuality
- Leadership excellence
- Time efficiency