Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Nasim Omar

Summary

Motivated and dependable individual with strong communication issues and a solid background in customer service. Possess excellent teamwork and collaboration skills, with the ability to communicate effectively and remain composed in fast paced environments. Currently preparing to begin an undergraduate degree in accounting and finance, with a strong interest in pursuing a career within the finance industry.

Overview

2
2
years of professional experience
13
13
years of post-secondary education
1
1
Certification

Work History

Retail assistant

Waitrose & Partners
London
02.2023 - Current
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Assisted in stock replenishment to maintain store appearance.
  • Assisted in fulfilling customer online orders.
  • Resolved customer complaints, ensuring satisfaction and repeat business.

Matchday Steward

Fulham Football Club
London
12.2022 - 02.2024
  • Helped to maintain a safe and orderly environment during matchdays.
  • Delivered high quality customer service by addressing fan concerns and queries.
  • Assisted fans with seating and navigation around the stadium.
  • Helped to de-escalate potential conflicts amongst fans

Education

A-Levels - Economics, Computer Science, Sport and Physical Activity

St Joseph's College
London
09.2022 - 08.2024

GCSEs - Religious Studies, Business Studies, History, Spanish

St Joseph's College
London
09.2017 - 08.2022

GCSEs - English Literature, English Language, Mathematics, Combined Science

St Josephs's College
London
09.2017 - 08.2022

A-Levels - Economics, Business

Tutors and Exams
London
09.2024 - 08.2025

Skills

  • Customer Service
  • Communication
  • Time Management
  • Teamwork & Collaboration
  • Attention to detail

Certification

EY - Audit Job Simulation

  • Gained valuable insight into financial analysis, professional communication and real world problem solving in a corporate environment


Level 2 NVQ Certificate in Spectator Safety

  • Developed knowledge of crowd management, health and safety protocols and emergency response procedures.
  • Was able to apply these skills in real life settings at professional sporting events.



Affiliations

  • Football - Played in local youth leagues from ages 10-16. Also took part in Chelsea FC Futsal Foundation from ages 16-18, where I represented my team at multiple events including trips to Cobham Training Ground and Stamford Bridge.
  • Coding - Began learning coding as a personal challenge via online platforms such as CodeAcademy

Timeline

A-Levels - Economics, Business

Tutors and Exams
09.2024 - 08.2025

Retail assistant

Waitrose & Partners
02.2023 - Current

Matchday Steward

Fulham Football Club
12.2022 - 02.2024

A-Levels - Economics, Computer Science, Sport and Physical Activity

St Joseph's College
09.2022 - 08.2024

GCSEs - Religious Studies, Business Studies, History, Spanish

St Joseph's College
09.2017 - 08.2022

GCSEs - English Literature, English Language, Mathematics, Combined Science

St Josephs's College
09.2017 - 08.2022
Nasim Omar