Naomi Smith
Walsall,UK
Summary
A motivated worker with a wide range of experience in the health care sector. Resourceful and well-organised with excellent leadership and team building record. Willing to progress and achieve any training that is required.
Caring and empathetic with over 10 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Seasoned professional in healthcare sector with focus on delivering top-quality care and assistance to elderly. Capable of enhancing patient quality of life by providing emotional support, physical help, and maintaining clean and safe living environment. Skills include patient care planning, medical administration and holistic well-being support.
Overview
14
14
years of professional experience
Work history
Support Worker
INTEGRA SUPPORTED HOUSING
Walsall, UK
2024.04 - 2025.01
- To support adults with mental health and/or trauma in a supported living environment
- Medication audits to be completed, prompt them to take their medication
- MAR charts to be completed
- Assist with community access
- Level 4 observations
Senior Care Assistant
Mill Lodge Care Home
Walsall
2023.11 - 2024.02
- To administer medication using EMAR
- Assist and promote independence while assisting with personal care
- Dementia care
- Ensure all paperwork is complete and to the correct standards
- Liase with external health care professionals
Senior Care Assistant
Rowanbrook Care Home
Willenhall, UK
2023.08 - 2023.11
- I was employed by this care home, however due to it being refurbished the home hadn't opened yet and we were sent to sister homes to work
Care Assistant
Ash Grange Care Home
Walsall
2021.10 - 2022.02
- Support with all aspects of personal care
- Safer people handling
- Assist with feeding
- End of life care
Health Care Support Worker
NHS Professionals (Bank)
West Bromwich
2020.12 - 2021.10
- Bank work
- Supporting patients within an acute mental health hospital including covid positive patients
- Level 2 observations (every 15 minutes)
- Supporting formal and informal patients that are under a section 2 or 3 and support with section 17
Support Worker
Inmind Community Support Services
Walsall
2019.02 - 2020.01
- Supported new clients, both adults and children with mental health conditions and substance misuse to move in to the scheme and set up home
- Wrote support plans, risk assessments, PEEP assessments and weekly summary
- Reporting to NHS professionals and social workers when required
- Auditing, ordering and administrating of medication
- Lone working and leading shifts
- Assisted with rota's
- Provided support in social, physical and emotional areas
- Took clients to shops, appointments and special events, taking care to handle mobility and personal needs
- Facilitated weekly group meetings via key working sessions, listened, offered compassion and support
- Documented client behaviours, daily activities, new skills and notable incidents
- Helped clients develop proficiencies such as coping mechanisms
- Supported with cleaning of flats when required
- Promoted independence
Support Worker
Lifeways
Walsall
2018.01 - 2018.06
- A supported living accommodation for adults with learning disabilities and mental health conditions
- Supported with personal care, dressing, cleaning of flats, cooking meals, medication administration and finances
- Supporting into the community, for appointments, shopping and social activities
- Training and use of hoist
- Documenting and recording daily activities and any incidents
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Care Assistant (Bank)
Bridgewood Mews
Tipton
2016.11 - 2017.12
- To support adults with learning disabilities and mental health conditions
- Tracheostomy trained
- Assisted with personal care needs and feeding when required
- Kept all files up to date and report and changes
- Completed documentation of care, and patient activities
- Maintained confidentiality and compliance standards
- Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs
- Monitored ongoing care and proactively corrected problems
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Document Sorter
Owen Payne Recruitment
Wolverhampton
2015.09 - 2016.03
- Prepared confidential medical files ready for the scanner in an office environment
Care Assistant
Bromford Lane Care Centre
Birmingham
2014.06 - 2015.02
- Provided care to elderly residents that had limited mobility, immobile or bed bound
- Clients with dementia, and complex care needs
- Maintained confidentiality and compliance standards
- Completed documentation of care, hospital actions and patient activities
- Monitored ongoing care and proactively corrected problems
- Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs
- Assisted with toileting, personal care, pad changes, meals given or fed if needed
- Pressure relief, helping to stand or two-four hourly turns
Care Assistant
West Midlands Home Based Care
Walsall
2012.01 - 2013.05
- Provided one to one support in clients homes for people aged 65 and over for them to live independently
- Supported with personal care, washing, dressing, shopping, cleaning, putting the client to bed and preparing their meals
- Listening to concerns and answering questions and staying for the allocated time, often having a cup of tea for the remainder of time
- Completed documentation of care
Care Assistant
Intouch Care Services
Walsall
2011.03 - 2012.01
- Provided one to one support to clients aged 65 and over in their own homes
- Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs
- Working alongside other support staff
- Providing assistance with various duties
- Advocating on behalf of clients as well as liaising with external agencies, such as district nurses and GPs
- Duties also included shopping and general household tasks
Education
Bachelor of Arts - Health and Social Care
Open University
2024.02 -
Diploma of Higher Education - Health care professionals
Walsall College
2021.09 - 2022.05
NVQ Level 2 - Health and Social Care
Walsall College
Skills
- Communication skills
- IT
- Microsoft Office
- Personal Care
- Organisational skills
- Documentation
- Decision making
- Budgeting
- Respectful approach to clients
- Time management
- Good knowledge of basic health care and hygiene
- Problem solving standards
- Experienced with mental health conditions
- A warm and engaging personality
- Always working to health and safety guidelines
- Team player
- Excellent team working skills and the ability to use my own initiative
- A friendly & caring approach to all areas of work
- Financial planning
Affiliations
- I enjoy reading and taking my dogs for walks.
References
References available upon request.
Timeline
Support Worker
INTEGRA SUPPORTED HOUSING
2024.04 - 2025.01
Bachelor of Arts - Health and Social Care
Open University
2024.02 -
Senior Care Assistant
Mill Lodge Care Home
2023.11 - 2024.02
Senior Care Assistant
Rowanbrook Care Home
2023.08 - 2023.11
Care Assistant
Ash Grange Care Home
2021.10 - 2022.02
Diploma of Higher Education - Health care professionals
Walsall College
2021.09 - 2022.05
Health Care Support Worker
NHS Professionals (Bank)
2020.12 - 2021.10
Support Worker
Inmind Community Support Services
2019.02 - 2020.01
Support Worker
Lifeways
2018.01 - 2018.06
Care Assistant (Bank)
Bridgewood Mews
2016.11 - 2017.12
Document Sorter
Owen Payne Recruitment
2015.09 - 2016.03
Care Assistant
Bromford Lane Care Centre
2014.06 - 2015.02
Care Assistant
West Midlands Home Based Care
2012.01 - 2013.05
Care Assistant
Intouch Care Services
2011.03 - 2012.01
NVQ Level 2 - Health and Social Care
Walsall College