Summary
Overview
Work history
Education
Skills
Timeline
BusinessDevelopmentManager

Naomi Nicholls

Bristol

Summary

Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement.

Overview

8
8
years of post-secondary education

Work history

Assistant Manager

GAME
Bristol
06.2023 - Current
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Evaluate customer needs and upselling warranty and insurance for consoles and prereferral items.
  • Built customer relationships with consultative sales approach.
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
  • Manage an in store gaming environment assisting subscription based customers with any issues with on-line gaming.
  • Upselling loyalty memberships from standard to elite memberships 9paid subscriptions)
  • Key Holder - Open up and Lock up experience, Cashing up, mentoring new staff,

Education

A-Levels - Photography, Art & History

City Academy Sixth Form
Bristol
09.2015 - 07.2017

GCSEs - English, Maths, Science, Humanities, Geography, Art

City Aabemy
Bristol
09.2009 - 07.2015

Skills

  • Outstanding customer service
  • Excellent budgetary techniques
  • Inspiring leadership
  • Sales monitoring
  • attention to detail
  • Ability to amend my interaction with customers and staff

Timeline

Assistant Manager

GAME
06.2023 - Current

A-Levels - Photography, Art & History

City Academy Sixth Form
09.2015 - 07.2017

GCSEs - English, Maths, Science, Humanities, Geography, Art

City Aabemy
09.2009 - 07.2015

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