Naomi Jones
Southport,Merseyside
Summary
I am hard-working and eager to learn new skills. In my current role I have to interact with customers taking orders, and payments. Passing orders/information on to the kitchen. Taking telephone orders and orders via Southport eats device and panda garden website. I have to pack deliveries and let the drivers know there is orders ready.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Counter assistant
Panda Garden
Southport, Sefton
09.2022 - Current
- Packaged takeaway food for easy transport by customers or delivery drivers.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Displayed and restocked merchandise by following brand guidelines.
- Cleaned kitchen areas, food counters, and cooking utensils.
- Totalled bills and accepted cash, card and mobile payments.
- Conversed with customers about food and beverage desires, suggesting items best matching preferences.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Delivered outstanding customer care with proactive sales and listening skills.
- Effectively used POS systems to scan, record and process precise customer transactions.
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Inspected completed orders, verifying against ticket and quality standards.
- Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
Education
GCSEs -
Stanley High school
Southport 09.2018 - 07.2023
A-Levels - Health and social care extended diploma level 3
Hugh Baird College
Bootle 09.2023 -
Skills
- Cash counting
- Bagging and packaging
- Cash management
- Time management
- Customer service oriented
- Self-motivated
- Accurate money handling
- Customer greeting
- Till accuracy
- Order taking
Timeline
A-Levels - Health and social care extended diploma level 3
Hugh Baird College
09.2023 -
Counter assistant
Panda Garden
09.2022 - Current
GCSEs -
Stanley High school
09.2018 - 07.2023
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