DARSHAN PATEL
Harrow,City of London
Summary
Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Counter
Subway
Seven Sisters, City of London
06.2022 - 09.2023
- Served food in a timely manner to ensure hot, fresh meals.
- Improved customer satisfaction by providing prompt, friendly service.
- Provided accurate change for diverse transactions.
- Maintained orderly merchandising with regular shelf restocking.
- Facilitated smooth checkout process to ensure customer satisfaction.
- Packaged customers' purchases carefully, preventing damage to goods.
- Assisted in food preparation tasks ensuring optimal freshness and taste of dishes served.
- Demonstrated safe food handling standards at all times.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Counter assistant
Jade Pharmacy
Harrow, City of London
09.2023 - Current
- Improved customer satisfaction by delivering prompt and accurate service.
- Assisted customers with product selection for improved shopping experience.
- Enhanced store cleanliness with diligent maintenance tasks.
- Managed stock levels to optimise availability of products.
- Handled cash transactions, ensuring accurate accounting at end of shift.
- Served customers quickly during peak hours to minimise waiting time.
- Educated customers on promotions, offers and special events to enhance product sales.
- Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Education
Master of Arts - international business in MA
University of Greenwich
London 05.2022 - 07.2024
Skills
- Customer relations
- Product recommendations
- Just In Time stock control
- Purchase assistance
- Query resolution
- Cash drawer management
- Daily transaction summarising
- Cash counting machine operations
- Customer advising
- Customer direction
- Cash counting
- Restocking inventory
- Point Of Sale system operation
Languages
English
Upper intermediate
Hindi
Advanced
Gujarati
Advanced
Timeline
Counter assistant
Jade Pharmacy
09.2023 - Current
Counter
Subway
06.2022 - 09.2023
Master of Arts - international business in MA
University of Greenwich
05.2022 - 07.2024
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