Nancy Chisom Remy-Ojiako

• Supported individuals in developing and maintaining coping strategies, enhancing symptom management.
• Facilitated and participated in therapeutic activities and group sessions.
• Monitored and recorded individuals mental health status and documented significant changes.
• Completed all relevant documentation in accordance with the individual’s support plan and company procedure.
• Maintained safe and secure management of individuals by working within the risk assessment and positive behaviour plans.
• Assisted service users by providing emotional and practical support.
• Promoted safe environment by adhering to risk assessment guidelines.
• Motivated individuals to adopt positive lifestyle changes, fostering sustainable mental health improvements.
• Collaborated with healthcare professionals to integrate services, improving overall care for individuals.

Supported individuals or groups to plan and undertake activities of their choice within the home or in the community according to the support plan.

Facilitated skill development and confidence-building methods, enhancing individuals' independence and self-sufficiency.

Encouraged parental involvement to enhance individual's support network.

Recorded, monitored and evaluated the progress of individuals after each session using organizational systems.

Adhere to organizational policies including policies on safeguarding, health and safety, data protection and equality and diversity to enhance and promote general wellbeing.

• Assisted individuals in developing and maintaining coping
  strategies to manage their symptoms.
  ● Facilitated and participated in therapeutic activities and group
  sessions.
  ● monitored and recorded individuals mental health status and
  documented significant changes.
  ● completed all relevant documentation in accordance with the
  individual’s support plan and company procedure.
  ● maintained safe and secure management of individuals by working
  within the risk assessment and positive behaviour plans.

• Processed records for discharges, transfers, admissions and deaths, maintaining compliance with regulatory requirements and facilitating continuity of care
• Ensuring that all patient documents and files comply with relevant policies and legislative requirements
• Maintaining confidentiality of all patients’ medical records
• Collected and filed medical documents, including records, test results and X-rays, ensuring accurate and accessible patient information
• Converted paper records into digital format using electronic systems
• Recording treatments and illnesses using clinical coding
• Compiled statistics on discharges, waiting lists and admission numbers to support operational planning and inform resource allocation
• Protecting medical records from defacement or loss before the end of retention periods

• Cultivated relationships with local partners, government officials, and community stakeholders to strengthen collaboration and support for initiatives.
• Supported programs unit to provide appropriate coordination, logistics, and administrative support like agenda for meetings, reports .
• Generated weekly program and finance operational reports.
• Assisted in development of monthly , quarterly and annual bulletins, and other relevant publication related to project intervention
• Established and maintained quality control practices and production standards while monitoring production processes
• April 2018 - september 2020

• Supported service users in achieving self-sufficiency through tailored emotional and practical assistance.
• Facilitated peer group discussions to foster open dialogue and strengthen community connections.
• Delivered training sessions to newly appointed peer support workers for enhanced quality of care provision.
• Attended supervision sessions to enhance skills and knowledge for improved service delivery.

• Organised local events to strengthen community spirit.
• Coordinated volunteer rosters to ensure smooth operation of communal events and projects.
• Distributed food donations for the benefit of less privileged families.
• Tutored students to boost academic performance in local schools.